Chef.fe de service Restauration et Commerces — EPFL

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Mission The EPFL (École polytechnique fédérale de Lausanne), is one of the most dynamic university campuses in Europe and is part of the world's top 20 academic rankings. EPFL has over 6,500 staff members who support the School's three main missions: education, research and innovation. EPFL's campus offers an exceptional working environment at the heart of a community of over 18,000 people, including nearly 12,500 students and 4,000 researchers from more than 120 different nationalities In this dynamic and ever-changing context, the Development and Construction Sector is seeking a service manager for the management of the Catering and Shops Service. Your Mission The Head.fe of service of the restoration pilot and implements a global restoration strategy for EPFL, aligned with the institutional and federal objectives. It guarantees an innovative, sustainable and accessible offer that meets high nutritional quality, environmental responsibility and economic performance requirements. Responsible for coordinating and supervising catering activities and businesses on all campuses, it manages partnerships, tendering and contracts, while ensuring compliance with legal frameworks and quality standards. It develops piloting and monitoring tools, including digital ones, to assess the financial, environmental and user satisfaction performance. In close cooperation with the internal services and the EPFL community, it contributes to the promotion of an exemplary catering offer adapted to the needs of an institution in constant evolution. Main tasks and responsibilities

• Follow-up and development of the global strategy for restoration and related services for EPFL as a pioneer in sustainability, economics and federal exemplaryness. It is guided by goals of nutritional quality and health, carbon footprint reduction aligned with the objectives of the Confederation and EPFL, and tariff accessibility especially for the Student Community.
• Coordination and direct supervision of catering and business activities on the main campus of Ecublens, but also on the campuses of Neuchâtel, Fribourg, Sion and Geneva. This includes service contracts and rent leases and compliance with applicable public procurement laws and directives.
• Definition of specifications and tenders, as well as criteria for evaluating catering providers within EPFL's scope of responsibility. Follow-up of corresponding contractual commitments and various monitoring mandates (finance, hygiene, quality of services, satisfaction surveys). Implementation of a quality control and satisfaction monitoring strategy.
• Coordination of service activities with other EPFL services, including operations and safety, prevention and health of EPFL and infrastructure development.
• Implementation and monitoring of digital tools for complete food monitoring in the context of restoration, including financial, nutritional, and environmental parameters.
• Maintenance and development of participatory governance instruments involving the EPFL Community, including the Restoration Commission, award commissions and other dialogue groups with students, faculties and other vice-chairs.
• Follow-up of contractual commitments and leases relating to the various shops of the site and monitoring of compliance with their conditions.
• Definition of restoration site renovation strategies and new models of restoration implementation in the light of the evolution of t