Chef / Cheffe de groupe Formation Prestations LAA et PGM & Qualité [FR/DE] (h/f/x) 80-100% — Vaudoise Assurances

Full description

A strong and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive and inspiring work environment, ideal for developing your talent. In order to strengthen our Personal Insurance Services Division, we are looking for a Head/Group Leader Training Personal Insurance & Quality . At the head of a team of specialists, you play a key role in the development of skills, the quality of services and the harmonization of business practices within the division. The various missions that await you

• Coach, support and develop a team of trainers and specialists Training & Quality
• Organize team activities, optimal allocation of resources according to operational priorities and ensure administrative follow-up
• Identify the training needs and business guidelines of different entities and coordinate actions with business managers and managers
• Evolving initial and continuing training arrangements, including teaching materials, while ensuring the quality of integration pathways
• Conduct projects to improve learning experience and efficiency of training pathways
• Participate in the creation and development of trade directives and ensure harmonization of practices within the division
• Support teams in the application of business instructions and ensure effective dissemination of regulatory and organisational developments
• Lead quality control and monitoring activities and support managers in the analysis of results and the definition of improvement measures
• Actively participate in continuous improvement of quality processes, services and standards
• Contribute to the success of the Vaudoise thanks to your leadership, your professional expertise and your ability to unite teams around common goals What makes you unique
• Higher education or equivalent experience in insurance, training or management
• Experience confirmed in personal insurance, ideally in LAA benefits and/or loss of sickness earnings
• Bilingual French German; minimum level C1 in the non-mother tongue (mandatory)
• Successful experience in team leadership and ability to support change in a changing environment
• High interest in knowledge transfer and skills development
• Excellent analytical, organisational and communication capabilities
• Quality sense, orientation solutions and ability to collaborate with various stakeholders
• Natural leadership, ability to federate and build confidence
• Aisance with digital tools and interest in digitalisation and continuous improvement issues If you are also committed, organized and service oriented, that you enjoy developing others' skills and evolving in a collaborative environment, then you are probably the person we are looking for! We offer you
• A healthy working environment in a mutualist company certified "Great Place to Work"
• Multiple social benefits, including flexibility in work organisation
• Human values focused on the well-being of employees
• Working in a dynamic and passionate team
• A responsible position with high visibility and direct impact on the quality of services and skill development
• Stimulating projects in a context of transformation and digitalisation We look forward to receiving your complete application package digitally (with curriculum vitae, cover letter, copies of work certificates and diplomas).