Business Analyst Atlassian (h/f/x) 80-100% — Vaudoise Assurances

Full description

A strong and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive and inspiring work environment, ideal for developing your talent. Located in the Corporate Functions Solutions Division, the Business Analyst will be dedicated to all Atlassian solutions, Vaudoise collaborators, and will be a key player between the Product Owner (which carries the vision of the product) and the Solutions Manager (which guarantees the delivery). The missions that await you:

• Identify, collect and analyse business needs (via interviews, workshops, surveys, observations, ...)
• Contribute to the identification of solutions, necessary configurations (translate needs / evolutions into technical-functional solutions, draft specifications, identify and process functional, technical, legal, data, security, process, ...)
• Optimize processes (application management, ITSM, ...)
• Pilot tests (from organization to validation by defining acceptance criteria, writing test plans, coordinating the resolution of anomalies, ...)
• Contribute to the governance of deployed solutions/functions (Jira: projects, workflows, automations, custom fields, Assets / CMDB

Confluence: spaces, templates, permissions Jira Service Management : portals, queues, types of queries, SLA, ...)

• Make certain configurations
• Support users in the changes induced in collaboration with dedicated teams (support, change manager, trade reference, training, ...)
• Pilot use, adoption (design of dashboards, reports for team or stakeholders)
• Ensure technological intelligence (evolutions, new features)
• Work closely with people who manage Microsoft 365 products
• Provide level 2 support (diagnostics, coordination with technical teams, publishers, enrichment of the knowledge base) Your profile:
• A higher education in IT type HES, Bachelor, Master, EPFL, ...
• A strong technical-functional expertise in Atlassian solutions (Jira, Confluence, Loom, Rovo, Jira Service Management, Asset, Bitbucket, Groovy, Xray, BigPicture, ...)
• Five years minimum experience on Atlassian technologies in IT missions/projects, business projects with a strong technological and transformation dimension
• A developed analytical capacity, a sense of sharp relationship, editorial skills
• An excellent mastery of agile methodologies, ITIL processes
• A sensitivity to change management and in particular to the Prosci methodology (ADKAR) applied in our organisation
• Atlassian & Rovo certifications appreciated
• A perfect mastery of the French language: oral and written and a mastery of English: minimum B2 level. German is a plus We offer you:
• A healthy working environment within a mutual company certified Great Place to Work
• Attractive conditions and competitive social benefits
• Flexibility in work organisation
• A stimulating framework for skills development and continuous improvement We look forward to receiving your complete application package digitally (with curriculum vitae, cover letter, copies of work certificates and diplomas).