Collaborateur·trice aux réservations — Clinique de La Source

Full description

La Source Clinic is a unique, multidisciplinary acute care facility. It belongs to the La Source Foundation, an independent, private, not-for-profit institution that also oversees the La Source Institute and High School of Health. The independence conferred on him by this status allows him to invest continuously in human and technological terms in order to guarantee his patients the best possible care. We are looking for a 80% booking co-ordinator

Key Position Information

Reference : CLS/RH/2026.780 / Type of contract : Contract with Indeterminate duration 80% / Hours : according to schedule from Monday to Friday according to two hours : 7h00-16h00 and 7h30-16h30 / Date of entry : as soon as we find the right person / Location : in the heart of Lausanne (M2 stop « Riponne » or Bus 2, 3 or 21 stop « Beaulieu-Jomini »)

Why do we need you?

In order to strengthen the service, we are now looking for a Collaborator for reservations. Within this team, you play an essential role in the organization of our patients' journey. From the reservation of their stay to the planning of their intervention or treatment, you ensure the administrative coordination of stationary and outpatient hospitalizations, in close connection with the various interlocutors concerned.

What will you do?

• Planning and coordinating surgical, interventional and medical interventions, both stationary and outpatient
• To manage the operational programmes of the Operational Unit, the Ambulatory Centre, Cardiology and Interventional Radiology in collaboration with the relevant sectors
• Coordinate interventional radiology programs with the anesthesia service
• Preparing for the administrative care of the patient, notably through the creation of the pre-admission file and its transmission to Case management
• Be a privileged contact for patients, medical offices and in-house teams, ensuring the processing and follow-up of requests by telephone and e-mail
• Networking with many internal partners: Pre-anesthetic consultation, Case management, Bed management, Admissions, Operating room, Ambulatory and interventional services
• Contribute to the continuous improvement of the organization, by participating in the operational optimization cells of the operating program and the off-block anaesthetic site
• Maintain close collaboration with accredited physician offices to ensure effective coordination and fluid communication

Who are you going to work with?

The team consists of three people trained in operational planning. You will join two experienced collaborators, who have been present at the Clinic for several years, who will share their expertise and accompany you in taking up your position. Solid and jovial, they share their skills and experience to meet the challenges of everyday life together.

In this position, you will be in the team of Danijela Mihajlovic, Head of Hospitality and Reservations. His kindness and his requirement at the service of the patients will accompany you so that an exceptional welcome becomes natural!

What do we expect from you?

The indispensables

• Diploma of medical secretary or equivalent
• Good knowledge of medical terminology
• Very good mastery of the usual computer tools and ease in the use of various business software
• Excellent sense of communication and relationship
• Excellent organizational capacity, allowing simultaneous management of many requests and priorities
• Strong decision-making and prioritization capacity, with the ability to quickly find solutions adapted to the constraints of different sectors
• Good stress resistance and ability to keep an overview in complex or urgent situations
• Sense of discretion and confidentiality

Your assets

• Confirmed experience in hospital settings, ideally in a similar function
• Experience in planning operational or intervention programs
• Knowledge of OPALE and ClevEHR software

Why choose The Source Clinic?

• Join the largest private clinic in the canton of Vaud
• The ambiance of a human-scale clinic with the challenges of a health institution with a variety of future-oriented activities
• Conditions of employment and attractive social benefits
• Because our values define who we are: Unique
• Respectful
• Innovative
• Responsible

Discover the universe Source

Discover our video: The Secret of The Source

What are the next steps?

• Do you still have any questions about the job? Do not hesitate to contact Ms. Danijela Mihajlovic , Head of reception and reservations at 021 641 34 97.
• Do you recognize yourself in this offer? Sabine Sadowski , HR Specialist Recruitment, looks forward to receiving your full application (motivation letter, CV, certificates and diplomas)
• The position does not match you, but you are interested in another opportunity at the Clinic? Click Apply to register on our platform to receive our next offers by email.

Important information!

Files received by email and mail will not be processed. Job applications are made exclusively via our online platform. If you encounter technical difficulties during your postulation, feel free to call 021 641 35 74

• We will be happy to help you.

Apply

Clinique de La Source — The largest private clinic in the canton of Vaud, Lausanne.