100% customer advisor - 9 month contract — Ardentis
- Location
- Puidoux
- Contract
- full-time
- Posted
- 49 days ago
Role overview
Mission Be a central element as well as the first point of contact in our patient's positive experience to ensure a smooth, efficient, optimized and homogeneous level of service.
The client advisor will be required to respond quickly and qualitatively to patients' requests via our various platforms and will ensure the processing and follow-up of various administrative tasks. The main activities are as follows:
Telephone reception and management of incoming and outgoing calls
- Mission Be a central element as well as the first point of contact in our patient's positive experience to ensure a smooth, efficient, optimized and homogeneous level of service.
- The client advisor will be required to respond quickly and qualitatively to patients' requests via our various platforms and will ensure the processing and follow-up of various administrative tasks. The main activities are as follows:
- Very good working conditions and wages, with monthly premiums for responsibilities.
- 5 weeks of vacation per year.
- From the moment you enter Ardentis, you will benefit from a personalized integration training tailored to your needs.
Main responsibilities
- Very good working conditions and wages, with monthly premiums for responsibilities.
- 5 weeks of vacation per year.
- Join us and become a driving force at the heart of a community dedicated to dental excellence.
- Adventure begins here!
What the company offers
- From the moment you enter Ardentis, you will benefit from a personalized integration training tailored to your needs.
Company and context
- Rigor, sense of planning, organization and priorities Telephone and customer service
- Have a great sense of listening and excellent relational qualities
- Ability to work independently and as a team Open mind and flexibility
- Stress resistance Why join Ardentis?
- You will evolve in a benevolent environment, conducive to growth, where you can excel and innovate.
- We offer opportunities for further training and professional development to nurture your growth throughout your career at Ardentis.
- By integrating Ardentis, you will be able to soak up a corporate culture that values sharing and team spirit, giving great importance to sustainability.
Additional details
- The client advisor will be required to respond quickly and qualitatively to patients' requests via our various platforms and will ensure the processing and follow-up of various administrative tasks. The main activities are as follows:
- Monitoring and communication with various digital tools Planning and organizing appointments
- Master's degree in oral and written French – Mother tongue Good English – Level B1-B2
- Rigor, sense of planning, organization and priorities Telephone and customer service
- Ability to work independently and as a team Open mind and flexibility
Notes and original content
- The client advisor will be required to respond quickly and qualitatively to patients' requests via our various platforms and will ensure the processing and follow-up of various administrative tasks.
- The main activities are as follows:
- Monitoring and communication with various digital tools
- Planning and organizing appointments
- Master's degree in oral and written French – Mother tongue
- Good English – Level B1-B2
- Rigor, sense of planning, organization and priorities
- Telephone and customer service
- Ability to work independently and as a team
- Open mind and flexibility
Questions about this listing
What salary does Ardentis offer for this role?
Ardentis lists CHF 60'500 - 91'500 gross per year for this position in Puidoux. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Ardentis offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Ardentis during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA residents living in the border zone of the country adjoining Canton Vaud can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Ardentis?
Use the "Apply now" button on this page — it links directly to Ardentis's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.