ServiceNow Business Senior Consultant — Swisscom (sede Ticino)
- Location
- Geneva (Genève)
- Contract
- other
- Posted
- —
Role overview
ServiceNow Business Senior Consultant
Il tuo futuro inizia qui We are looking for an experienced Customer Advisory & Account Developer to join our team in Geneva or Lausanne.
In this role, you will own and grow relationships with a portfolio of existing enterprise clients, acting as their trusted advisor on the ServiceNow platform.
- ServiceNow Business Senior Consultant
- Il tuo futuro inizia qui We are looking for an experienced Customer Advisory & Account Developer to join our team in Geneva or Lausanne.
- Swisscom non si assume responsabilità per eventuali spese legate a curriculum non richiesti. Persona di contatto La tua base operativa
- Minimum 4–6 years of experience with the ServiceNow platform in a consulting, advisory, or customer success capacity required
- Proven expertise across core ServiceNow modules: ITSM, ITOM, ITAM, CSM, and/or SPM
Main responsibilities
- Swisscom non si assume responsabilità per eventuali spese legate a curriculum non richiesti. Persona di contatto La tua base operativa
Key requirements
- Minimum 4–6 years of experience with the ServiceNow platform in a consulting, advisory, or customer success capacity required
- Proven expertise across core ServiceNow modules: ITSM, ITOM, ITAM, CSM, and/or SPM
- ITIL Certification (Foundation level or higher) with ServiceNow certifications (CSA, CIS, or higher) as a strong plus
- Experience managing customer accounts or stakeholder relationships at enterprise level
- Ability to run workshops and facilitate discussions with both technical and non-technical audiences
- Strong analytical and problem-solving skills; structured, detail-oriented way of working
- Excellent communication and consulting skills - capable of engaging both business and technical stakeholders.
- Self-driven, customer-focused, and able to work independently as well as in a team.
- With us, you have the opportunity to work in one of our offices in Switzerland or in your home office.
- You will come into contact with agile working methods and the latest technologies.
- We offer flexible working hours to meet your personal needs.
- As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience.
Contacts
- Vi preghiamo di non inoltrare curriculum all'indirizzo email dedicato alle posizioni di lavoro di Swisscom, né ai dipendenti di Swisscom o a qualsiasi altra
Company and context
- Collaborate with the sales team to identify and qualify upsell and cross-sell opportunities within the existing account base and identify needs from customers, whether in terms of ServiceNow capabilities, organizational, processes.
- sede dell'organizzazione.
Additional details
- These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits Scopri le tue possibilità
- Swisscom non si assume responsabilità per eventuali spese legate a curriculum non richiesti. Persona di contatto La tua base operativa
Notes and original content
- Your profile
- These include a pleasant working environment, financial benefits and exciting opportunities for professional development.
- Discover your Benefits
- Candidati ora.
- Scopri le tue possibilità
- Swisscom non si assume responsabilità per eventuali spese legate a curriculum non richiesti.
- Persona di contatto
- La tua base operativa
Questions about this listing
What salary does Swisscom (sede Ticino) offer for this role?
Swisscom (sede Ticino) lists CHF 83'500 - 126'500 gross per year for this position in Geneva (Genève). This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swisscom (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swisscom (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Swisscom (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Swisscom (sede Ticino)'s original listing at swisscom.wd103.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
