Sales Advisor (M/F) — Patek Philippe
- Location
- Genève
- Contract
- other
- Posted
- 23 days ago
Role overview
Mission
As part of this function, you will be in charge of welcoming and following our customers in an impeccable way to identify their expectations.
To offer them the most appropriate timepieces and jewellery items.
- Mission
- As part of this function, you will be in charge of welcoming and following our customers in an impeccable way to identify their expectations.
- To welcome, inform, advise customers in order to satisfy their requests to the best and to allow a loyalty of our customers.
- To identify the customer's expectations and to try to redirect the customer to other references available with tact and diplomacy.
- To ensure the client's well-being, to ensure that he feels welcome throughout his visit and that he can benefit from a customer experience to the extent of his expectations.
Main responsibilities
- To welcome, inform, advise customers in order to satisfy their requests to the best and to allow a loyalty of our customers.
- To identify the customer's expectations and to try to redirect the customer to other references available with tact and diplomacy.
- To accompany the customer from the beginning to the end of the visit to our Salons.
- Provide accurate technical and/or historical explanations to customers on the major complications.
- Offer the most appropriate Timepieces or jewellery items.
- Maintain a privileged relationship with certain customers, provide high-level technical explanations and share the historical knowledge of our products.
- Meet the company's expectations, provide excellent customer service and show the importance Patek Philippe attaches to its products and customers.
- To monitor the development of the products of the competing brands and to inform the customer about the horological activity in general through the magazines made available.
- To guarantee a professional image of oneself and the Salons.
- To show the customer that the Patek Philippe sellers keep their promises and that the interest of the brand is not limited to the immediate sale of the product but aims to the perfect match between the full satisfaction of the customer and that of having served it perfectly.
What the company offers
- To ensure the client's well-being, to ensure that he feels welcome throughout his visit and that he can benefit from a customer experience to the extent of his expectations.
Company and context
- To ensure the organization, preparation and performance of all tasks relating to the sale of watches and jewellery.
- To promote the sharing of information and ideas on marketing and products with its hierarchy and colleagues in order to continuously improve the skills of the whole team.
- To monitor sales, the preparation of all documents (invoices, received documents, etc.) including cash collection and actions in case of theft in full sharing of information. Profile sought
- SWC of the Employé de commerce (or equivalent).
- Experience confirmed in the advice and sale of prestigious watch products.
- Excellent horological culture.
- Sense of reception and service.
- Mastery of sales techniques.
- Very good general culture.
- Excellent knowledge of history and products PPSA.
Additional details
- To monitor sales, the preparation of all documents (invoices, received documents, etc.) including cash collection and actions in case of theft in full sharing of information.
- Team spirit, dynamic, discretion and resistance to stress. Reference of the post
Notes and original content
- Responsibilities
- Profile sought
- Team spirit, dynamic, discretion and resistance to stress.
- Reference of the post
Questions about this listing
What salary does Patek Philippe offer for this role?
Patek Philippe lists CHF 60'500 - 91'500 gross per year for this position in Genève. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Patek Philippe offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Patek Philippe during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Patek Philippe?
Use the "Apply now" button on this page — it links directly to Patek Philippe's original listing at careers.patek.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
