Hardware Support Engineer (IT-FCS-HP-2026-192-GRAE) — CERN
- Location
- Geneva
- Contract
- full-time
- Posted
- 3 days ago
Role overview
Passionate about hardware technology and providing support for scientific communities?
Join the team in the Fabric and Communication Systems (FCS) group responsible for operating and supporting a wide range of server technologies in the openlab heterogeneous architectures testbed. of CERN
Discover a world where the impossible is made possible!
- Passionate about hardware technology and providing support for scientific communities?
- Join the team in the Fabric and Communication Systems (FCS) group responsible for operating and supporting a wide range of server technologies in the openlab heterogeneous architectures testbed. of CERN
- As a key team member, your responsibilities will include maintaining and upgrading existing server technologies, providing support to scientific communities, debugging system issues, and installing/configuring new technologies. Your responsibilities As a successful candidate you will:
- Maintain the existing servers, ensuring optimal performance through regular maintenance and upgrades.
- Proven experience with computer systems (BIOS/UEFI, x86/Arm processor architectures and virtualisation, memory, GPU computing), interconnects (Ethernet, Infiniband) and types of storage drives (S-ATA, SAS, NVMe).
- Experience with management and monitoring protocols such as, but not limited to, IPMI / Redfish, SMART and SNMP.
Main responsibilities
- As a key team member, your responsibilities will include maintaining and upgrading existing server technologies, providing support to scientific communities, debugging system issues, and installing/configuring new technologies. Your responsibilities As a successful candidate you will:
- Maintain the existing servers, ensuring optimal performance through regular maintenance and upgrades.
- Support scientific communities: provide assistance and support to end-users, addressing queries and resolving issues.
- Debug system issues: identify and resolve issues promptly to minimise downtime.
- Install and configure new technologies: play a key role in integrating new server technologies into the openlab heterogeneous architectures testbed. Additional opportunities include:
- Interact on a regular basis with industry partners and be exposed to novel technologies.
- Organise topic-oriented workshops.
Key requirements
- Proven experience with computer systems (BIOS/UEFI, x86/Arm processor architectures and virtualisation, memory, GPU computing), interconnects (Ethernet, Infiniband) and types of storage drives (S-ATA, SAS, NVMe).
- Experience with management and monitoring protocols such as, but not limited to, IPMI / Redfish, SMART and SNMP.
- Extensive experience with Linux and shell scripting.
- Demonstrated experience with Python. Skills Skills and/or knowledge:
- Server hardware.
- Python.
- Shell scripting.
- Linux system administration. Additional assets:
Application process
- Familiarity with performance profiling and optimisation of applications.
- Demonstrating the ability to perform performance-oriented debugging.
- Proficiency (or willingness to rapidly acquire it) in utilising software configuration management tools, such as Puppet or Ansible.
- The ability to work in French would be an advantage.
- Spoken and written English, with a commitment to learn French. Eligibility criteria:
- You are a national of a CERN Member or Associate Member State .
- By the application deadline, you have a maximum of two years of professional experience since graduation in Computer Science / Computer Engineering (or a related field) and your highest educational qualification is either a Bachelor's or Master's degree .
- You have never had a CERN fellow or graduate contract before.
Company and context
- At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology.
- Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields.
- Together, we foster an environment where innovation and collaboration thrive.
- Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe.
- We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose.
- Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.
- If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive.
- Be part of our mission to uncover what lies at the heart of the universe!
- TAKE PART!
- More information about us, here: careers.cern
Additional details
- Join the team in the Fabric and Communication Systems (FCS) group responsible for operating and supporting a wide range of server technologies in the openlab heterogeneous architectures testbed.
- As a key team member, your responsibilities will include maintaining and upgrading existing server technologies, providing support to scientific communities, debugging system issues, and installing/configuring new technologies. Your responsibilities As a successful candidate you will:
- Install and configure new technologies: play a key role in integrating new server technologies into the openlab heterogeneous architectures testbed. Additional opportunities include:
- Demonstrated experience with Python. Skills and/or knowledge:
- Linux system administration.
- Spoken and written English, with a commitment to learn French. Eligibility criteria:
- Contract duration: 24 months, with a possible extension up to 36 months maximum. Working hours: 40 hours per week Job flexibility: Hybrid Target start date: 01-October-2026 This position involves: A valid driving licence. Job reference: IT-FCS-HP-2026-192-GRAE Field of work: Software Engineering and IT Benchmark job: 200020 Computing Engineer
Notes and original content
- As a key team member, your responsibilities will include maintaining and upgrading existing server technologies, providing support to scientific communities, debugging system issues, and installing/configuring new technologies.
- Your responsibilities
- As a successful candidate you will:
- Install and configure new technologies: play a key role in integrating new server technologies into the openlab heterogeneous architectures testbed.
- Additional opportunities include:
- Your profile
- Demonstrated experience with Python.
- Skills and/or knowledge:
- Additional assets:
- Spoken and written English, with a commitment to learn French.
Questions about this listing
What salary does CERN offer for this role?
CERN lists CHF 60'500 - 91'500 gross per year for this position in Geneva. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does CERN offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with CERN during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at CERN?
Use the "Apply now" button on this page — it links directly to CERN's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.