Employee / Telephone center and information — Kantonsspital Winterthur (KSW)
- Location
- Winterthur
- Contract
- full-time
- Posted
- 33 days ago
Role overview
For the telephone control center and information department, which comprises around 12 employees, we are looking for a committed personality who strengthens our team immediately or by agreement.
We connect external and internal callers with hospitalised patients, secretariats, office centres, departments and staff.
We provide information about the hospital location and the areas in the telephone exchange and at the information, opening and visiting times, the car park, existing appointments, emergency operations and much more.
- For the telephone control center and information department, which comprises around 12 employees, we are looking for a committed personality who strengthens our team immediately or by agreement.
- We connect external and internal callers with hospitalised patients, secretariats, office centres, departments and staff.
- Responsible for competent, forwarded receipt and forwarding of calls / requests in the telephone exchange and information
- Professional, friendly treatment, impeccable customer service General and administrative tasks Profile:
- KSW employees benefit from very good social benefits.
- You can benefit from a comprehensive offer for your health.;
Main responsibilities
- Responsible for competent, forwarded receipt and forwarding of calls / requests in the telephone exchange and information
- Professional, friendly treatment, impeccable customer service General and administrative tasks Profile:
- Several years of professional experience telephone exchange / service area with direct customer contact
- Excellent knowledge of German in words and writing, at least one other foreign language (preferably English)
- Good MS Office skills, commercially savvy, responsible
- Diplomatic and patient nature, communicative, knowledge of medical vocabulary
- Motivated to work irregularly in early/medium or late service (between 5:45 a.m. and 10 p.m.), as well as on weekends (no fixed days)
- Maintained appearance, exact working method, high service orientation Benefits: KSW offers employees conditions that enable them to reconcile their professional goals and personal needs.
- Flexible, flexible working hours, home office as well as a generous maternity leave and employment levels adapted to different situations – all this is possible at KSW, as long as the company allows it.
- Every year, the KSW offers 40 interdisciplinary and 50 professional training courses.
What the company offers
- KSW employees benefit from very good social benefits.
- You can benefit from a comprehensive offer for your health.;
Additional details
- Professional, friendly treatment, impeccable customer service General and administrative tasks Profile:
- Professional field: Administration / ICT / Process design and digitalization Area: Telephone exchange
Notes and original content
- Professional, friendly treatment, impeccable customer service
- General and administrative tasks Profile:
- Professional field: Administration / ICT / Process design and digitalization
- Area: Telephone exchange
Questions about this listing
What salary does Kantonsspital Winterthur (KSW) offer for this role?
Kantonsspital Winterthur (KSW) lists CHF 73'500 - 111'500 gross per year for this position in Winterthur. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Kantonsspital Winterthur (KSW) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Kantonsspital Winterthur (KSW) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Kantonsspital Winterthur (KSW)?
Use the "Apply now" button on this page — it links directly to Kantonsspital Winterthur (KSW)'s original listing at live.solique.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
