Digital Client Manager - Renens/Sion/Carouge (80-100%) — UBS
- Location
- Sion
- Contract
- Full-time
- Posted
- 3 days ago
Full description
Key responsibilities Looking to take your first steps in the exciting world of finance? Do you like to advise customers on the phone? Do you want to work in a dynamic team? Do you have a strong interest in future technologies?
This position not only offers an excellent opportunity to join our bank, but also provides a solid basis for developing your career at UBS. The Customer Solution Switzerland (CSS) team will be the launch of an excellent career and will allow you, after about 2 years, to develop within the organisation.
The position is to be filled in our centres in Renens, Carouge and Sion.
To ensure optimal integration and training, an activity rate of 100% is desired during the first four weeks. Nevertheless, we are aware that some candidates, including students, have a compulsory school day and usually work at 80%. These situations can be assessed individually. Subsequently, you will work, as agreed, between 80% and 100%. However, Monday must be worked out.
The team You work in the PB Client Front Desk for Private Clientele at the Contact Center Switzerland in Renens, Sion or Carouge. The Customer Solutions Switzerland Hub is our hub. From there, we advise our customers based in Switzerland on all kinds of questions. Together, we ensure that our clients receive competent support for their requests. We offer flexible working hours and teleworking options. We appreciate the open feedback culture, clear processes and casual dress code. The Customer Solutions Switzerland Hub is an ideal starting point for acquiring a wide range of specialized knowledge and offers a springboard to other domains or to UBS agencies. You will be prepared and supported in this role in a professional way by your colleagues during integration training.
Your skills and experience
- completed banking apprenticeship or equivalent training, an experience in a call center is an asset
- fun to work in a dynamic environment and interest for customer contact
- passion for sales and talent to inspire and convince your interlocutors
- ability to explain complex problems in a simple and understandable way
- ease of efficient use of IT tools
- speak fluently French and speak another national language (D / IT) and English (min. B2)
- empathy, resilience and flexibility in response to different customer needs
About us UBS is a world leader in wealth management and the leading universal bank in Switzerland. We also offer diversified asset management solutions and specialized investment banking services. Based in Zurich, Switzerland, UBS is active in more than 50 markets around the world. We know that great achievements are never alone. That is why we place collaboration at the heart of all our actions. Together, we are more than the sum of our individualities. Want to know more? See you at ubs.com/careers .
How we hire We may ask you to complete one or more assessments during the application process. Further information
Join us At UBS, we know that it is our collaborators, with their various skills, experiences and experiences, who are responsible for our continued success. We are passionate about giving priority to our employees, offering them new challenges, a team of solidarity, development opportunities and, where possible, flexible working conditions. Our inclusive culture highlights the best of our employees, wherever they are in their career paths. Also, we integrate artificial intelligence (AI) to work in a smarter and more efficient way. We also know that excellent work is never done alone. That is why collaboration is at the heart of everything we do. Because together we are stronger. We are committed to the inclusion of people with disabilities, and we are making every effort to make our application process accessible to all. Therefore, if you need support during our recruitment process, you can contact us at any time (EN).
Contact Details UBS International Recruitment
Disclaimer / Policy statements UBS offers all the same professional opportunities. We respect everyone's culture and foster the development, perspectives, skills and experience of our employees.
Questions about this listing
What salary does UBS offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Sion is CHF 101'500 - 156'000 gross per year — an estimate, not a figure communicated by UBS. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does UBS offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with UBS during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA residents living in the border zone of the country adjoining Canton Valais can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at UBS?
Use the "Apply now" button on this page — it links directly to UBS's original listing at jobs.ubs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
