Customer companion (m/f/d) 60 - 100% — Matterhorn Gotthard Bahn
- Location
- Andermatt
- Contract
- full-time
- Posted
- 8 days ago
Role overview
Your drive
The heart of BVZ Holding is the railway company Matterhorn Gotthard Bahn and the international top brands Gornergrat Bahn and Glacier Express.
Passionate and qualified employees form the basis of our success.
- Your drive
- The heart of BVZ Holding is the railway company Matterhorn Gotthard Bahn and the international top brands Gornergrat Bahn and Glacier Express.
- Completed basic training in services / sales / tourism or gastronomy
- You have a strong customer orientation and appreciate the direct and personal contact with our guests
Key requirements
- Completed basic training in services / sales / tourism or gastronomy
- You have a strong customer orientation and appreciate the direct and personal contact with our guests
- You speak fluent German and have good English skills, other foreign language skills are an advantage
- You see irregular working hours and weekend assignments as an opportunity for flexible leisure activities
- Comprehensive internal training at full wage and thus also ideal for lateral entrants Your advantages Family business culture Varied and interesting activity
- Irregular working hours as an opportunity for flexible leisure
- GA and other attractive benefits for you and your whole family
- Abgeschlossene Grundausbildung im Dienstleistungsbereich / Verkauf / Tourismus oder Gastronomie
- Du verfügst über eine ausgeprägte Kundenorientierung und schätzt den direkten und persönlichen Kontakt zu unseren Gästen
- Du sprichst fliessend Deutsch und bringst gute Englischkenntnisse mit, weitere Fremdsprachkenntnisse sind von Vorteil
- Unregelmässige Arbeitszeiten und Wochenendeinsätze siehst du als Chance für eine flexible Freizeitgestaltung
- Umfassende interne Ausbildung bei vollem Lohn und somit auch ideal für Quereinsteiger
Additional details
- Training starts on 1 November 2026. Your field of activity
- Comprehensive internal training at full wage and thus also ideal for lateral entrants Family business culture Varied and interesting activity
Notes and original content
- Training starts on 1 November 2026.
- Your field of activity
- Your profile
- Comprehensive internal training at full wage and thus also ideal for lateral entrants
- Your advantages
- Family business culture
- Varied and interesting activity
Questions about this listing
What salary does Matterhorn Gotthard Bahn offer for this role?
Matterhorn Gotthard Bahn lists CHF 69'500 - 106'000 gross per year for this position in Andermatt. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Matterhorn Gotthard Bahn offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Matterhorn Gotthard Bahn during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Uri?
EU/EFTA residents living in the border zone of the country adjoining Canton Uri can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Uri's cantonal migration office or with HR during the application.
How do I apply for this position at Matterhorn Gotthard Bahn?
Use the "Apply now" button on this page — it links directly to Matterhorn Gotthard Bahn's original listing at jobs.bvzholding.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
