Broker Hotline Advisor (m/f) 80-100% — Groupe Mutuel
- Location
- Zürich
- Contract
- other
- Posted
- —
Role overview
You make outgoing calls for quality assurance, get necessary measures and answer requests from intermediaries, insurance consultants, sales managers and sales managers.
As the first contact person you support our intermediaries in all questions in the field of health, commissions and the offer program and ensure professional first-level support.
You process incoming complaints, get opinions and ensure solution-oriented handling of the requests.
- You make outgoing calls for quality assurance, get necessary measures and answer requests from intermediaries, insurance consultants, sales managers and sales managers.
- As the first contact person you support our intermediaries in all questions in the field of health, commissions and the offer program and ensure professional first-level support.
Contacts
- Regular exchanges by e-mail and telephone with internal partners from different areas are part of your varied everyday life.
- With your commitment, you make an important contribution to the satisfaction of our intermediaries. About us
- Groupe Mutuel is one of Switzerland'stail insurance group, headquartered in Martigny (Valais).
- The company's offer is a wide range of insurance companies and pension company for individuals and businesses in Europe.
Additional details
- With your commitment, you make an important contribution to the satisfaction of our intermediaries.
Questions about this listing
What salary does Groupe Mutuel offer for this role?
Groupe Mutuel lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Groupe Mutuel offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Groupe Mutuel during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Groupe Mutuel?
Use the "Apply now" button on this page — it links directly to Groupe Mutuel's original listing at groupemutuel.csod.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
