CDI - Floor Manager Lugano (W/M) — Hermès
- Location
- Lugano, Ticino, Switzerland
- Contract
- full-time
- Posted
- 57 days ago
Role overview
People management and development
Plan daily activities, setting objectives and assigning tasks to the team
Observe the team on the floor and provide ongoing feedback and coaching, supporting their personaldevelopment
- People management and development
- Plan daily activities, setting objectives and assigning tasks to the team
Application process
- Exemplarity: application of procedures, attitude, presentation, etc.
- Driving and charismatic presence on the sales floor and with various interfaces Capacity of resilience and well organized
- Excellent leadership attitude and ability to lead and motivate a team; Professionalism, enthusiasm and humility
- Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation
- Team player mentality to build meaningful relationships and ability to work autonomously
- Availability, flexibility and dynamism to function in a high-pace environment
- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense
Additional details
- Identify training needs and share them with the store management and the training manager Sales and Customer experience
- Supporting the buying for their departments, proposing to their manager a strategy based on analysis of past performance, observation, feedback from clients, market trends, etc Operations and Visual Merchandising
- Encourage continuous collaboration between their managers and visual merchandising, suggesting ideas to enhance in-store experience
- Professional background: strong career in management, preferably with international and luxury fashion retail experience Proficient with Excel / IT tools
- Driving and charismatic presence on the sales floor and with various interfaces Capacity of resilience and well organized
- Excellent leadership attitude and ability to lead and motivate a team; Professionalism, enthusiasm and humility
Notes and original content
- Identify training needs and share them with the store management and the training manager
- Sales and Customer experience
- Supporting the buying for their departments, proposing to their manager a strategy based on analysis of past performance, observation, feedback from clients, market trends, etc
- Operations and Visual Merchandising
- Professional background: strong career in management, preferably with international and luxury fashion retail experience
- Proficient with Excel / IT tools
- Driving and charismatic presence on the sales floor and with various interfaces
- Capacity of resilience and well organized
- Excellent leadership attitude and ability to lead and motivate a team;
- Professionalism, enthusiasm and humility
Questions about this listing
What salary does Hermès offer for this role?
Hermès lists CHF 68'000 - 103'000 gross per year for this position in Lugano, Ticino, Switzerland. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Hermès offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Hermès during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Hermès?
Use the "Apply now" button on this page — it links directly to Hermès's original listing at talents.hermes.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
