Customer Service Clerk — Coop Genossenschaft
- Location
- Basel
- Contract
- part-time
- Posted
- 7 days ago
Role overview
Agent:in customer service
Coop Cooperative — Basel, Basel-Stadt, Svizzera
- Agent:in customer service
- Coop Cooperative — Basel, Basel-Stadt, Svizzera
- You have very good German language skills in word and writing – other languages are of benefit
What the company offers
- You have very good German language skills in word and writing – other languages are of benefit
Contacts
- Responsibility for the comprehensive support of customer concerns: from receipt to final response (mail, telephone, social media)
- Close cooperation and coordination with various Coop departments (e.g. purchasing, quality assurance) - conduct data analyses and controlling to constantly optimize our service
- Active cooperation in exciting projects where your ideas are in demand Requirements
- Commercial training or comparable qualifications (e.g. Professional/specialist customer dialogue)
- You have a strong ability to think connected
- Your flexibility, resilience and communication strength make you a valuable support in the team
- Discounts: discount on the travel offer ITS Coop Travel, 5-fold number of super points in the supermarket, up to 20% discount on various insurance benefits, up to 20% discount in all formats of the Coop group, cheaper mobile and pre-paid subscriptions at Coop Mobile
- Conditions of employment: Pension fund: 2/3 is paid by Coop, attractive employment conditions and
- certified equal pay, total employment contract (GAV), loyalty bonuses working time: 5 weeks holidays
- further training: over 600 internal training courses, support for external training and further training sustainability: communication: health: Your contact Sirin Balcin HR Marketing Tipo: Full-time Sede: Basel
Additional details
- Active cooperation in exciting projects where your ideas are in demand
- Commercial training or comparable qualifications (e.g. Professional/specialist customer dialogue)
- certified equal pay, total employment contract (GAV), loyalty bonuses working time: 5 weeks holidays
- further training: over 600 internal training courses, support for external training and further training Your contact Sirin Balcin HR Marketing
Notes and original content
- Requirements
- Commercial training or comparable qualifications (e.g.
- Professional/specialist customer dialogue)
- certified equal pay, total employment contract (GAV), loyalty bonuses
- working time: 5 weeks holidays
- further training: over 600 internal training courses, support for external training and further training
- sustainability:
- communication:
- Your contact Sirin Balcin HR Marketing
- Tipo: Full-time
Questions about this listing
What salary does Coop Genossenschaft offer for this role?
Coop Genossenschaft lists CHF 62'000 - 94'000 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Coop Genossenschaft offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Coop Genossenschaft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Coop Genossenschaft?
Use the "Apply now" button on this page — it links directly to Coop Genossenschaft's original listing at jobs.coopjobs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
