FI Administration & Business Support - ref. 1116 — Cornèr Banca
- Location
- Lugano
- Contract
- full-time
- Posted
- 66 days ago
Role overview
We are looking for a highly motivated and qualified person to be included in our FI Administration & Business Support team.
The selected person will be responsible for ensuring operational and administrative support to activities supporting the network of financial intermediaries, managing requests promptly, providing administrative assistance and ensuring accurate management of practices, in compliance with defined procedures and service times.
- We are looking for a highly motivated and qualified person to be included in our FI Administration & Business Support team.
- The selected person will be responsible for ensuring operational and administrative support to activities supporting the network of financial intermediaries, managing requests promptly, providing administrative assistance and ensuring accurate management of practices, in compliance with defined procedures and service times.
- Provide administrative support to the activities of the function.
- Manage and monitor the particular cases, ensuring the correct take-up and resolution in line with agreed priorities.
- Excellent knowledge of Microsoft Office (especially Excel and Word)
- Ability to draft administrative documentation in at least two national languages
Main responsibilities
- Provide administrative support to the activities of the function.
- Manage and monitor the particular cases, ensuring the correct take-up and resolution in line with agreed priorities.
- And process new cases (Switzerland/Europe) within 24 hours, ensuring accuracy, completeness and compliance with service standards.
- Manage the shared mailbox and daily requests, ensuring timely responses and efficient management of daily operating activities.
- Manage credit card requests, in collaboration with the relevant internal teams.
- Prepare periodic and ad hoc reports, including data extraction and analysis/statistics for operational monitoring. Requirements
- Microsoft Office knowledge, in particular Excel and Word.
- Ability to draw up administrative documentation in at least two national languages.
Key requirements
- Excellent knowledge of Microsoft Office (especially Excel and Word)
- Ability to draft administrative documentation in at least two national languages
- Fast learner, operational flexibility and solution-oriented mindset
- Team-oriented attitude and ability to collaborate across functions
- Excellent knowledge of national languages and English (written and spoken) Resident in Ticino or willing to relocate
Contacts
- Strong communication and interpersonal skills with internal/external partners via phone and/or e-mail
- Excellent communication and relational skills with internal and external interlocutors, both by telephone and email.
- Rapid learning, operational flexibility and guidance in search of solutions.
- Provision for team work and ability to collaborate with different business functions.
- Ottima knowledge of national languages and English, both written and spoken.
- Previous experience in similar roles in banking/financial sector or administrative support (preferable).
- Residence in Ticino or willingness to move. What we offer
- Flexibility in work at home and in the management of working hours, with the aim of ensuring a healthy balance between work and private life.
- Numerous social partners and incentives.
- Activities dedicated to well-being, motivation and the team building.
Additional details
- Prepare periodic and ad hoc reports, including data extraction and analysis/statistics for operational monitoring.
- Residence in Ticino or willingness to move.
Notes and original content
- Requirements
- What we offer
Questions about this listing
What salary does Cornèr Banca offer for this role?
Cornèr Banca lists CHF 49'500 - 75'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
