Welcome Host CDD 6mois — Audemars Piguet

Full description

As part of the opening of our new AP House in Geneva, we are looking for a Welcome Host. As Welcome Host, you play a key role in the customer experience and actively contribute to the image of excellence of our House. A true ambassador of the shop, you are the first point of contact of our customers and make sure to offer it a personalized, warm and impeccable welcome, both face-to-face and by phone. As such, you manage customer flows, identify their needs and accompany them to the most suitable Sales Associate, thus ensuring a fluid and qualitative experience. You also provide support to sales teams during business interviews in order to contribute to the satisfaction and loyalty of our customers. Responsible for the operational excellence of the sales area, you ensure the perfect fit of the shop as well as the presentation of the products through the respect of the standards of visual merchandising and the careful presentation of the showcases.

You benefit from an SWC as a retail manager or have equivalent training and have first experience in hotel, catering, shop or reception. An experience at a luxury establishment is a plus. You have a perfect command of French and a very good knowledge of English. Any other language is an asset. Excellent presentation, you are listening to customers and very oriented luxury service. Your team spirit, sense of responsibility and excellent communication skills allow you to easily integrate and maintain excellent relationships with your various interlocutors.