Learning & Development Specialist — EFG International AG
EFG International AG · Lugano (TI)
Role overview
As a key resource of the Learning & Development team, the <i>Learning & Development Specialist</i> will manage end-to-end the apprentices and interns programmes at EFG, ensuring a best-in-class onboarding and development experience, and provide support and coordinate selected global learning initiatives.
The resource will interact with all HR functional areas and expected to become a reference person within the organization on the assigned activities.
This is an excellent opportunity for someone willing to work in an international, fast-paced and client-oriented HR team within a global private banking group.
Learning & Development Program Delivery (Apprentices & Interns)
Main responsibilities
- Design, implement, and continuously improve apprentices and interns programmes, ensuring alignment with EFG’s standards and local requirements.
- Manage the end-to-end hiring process for apprentices in Switzerland and interns globally, partnering with line managers and HR Business Partners/local HR.
- Coordinate and facilitate onboarding and training sessions to build readiness and engagement for apprentices.
- Prepare reports and feedback surveys to measure programme effectiveness; analyse insights to assess impact and identify opportunities for improvement.
- Provide technical support for training-related topics, ensuring effective use of the company’s learning tools and systems.
- Coordinate selected global learning initiatives, supporting design, rollout, communications, and logistics in partnership with the L&D team.
Key requirements
- University degree, preferably in human resources, organizational development, economics, or a related field
- 3+ of relevant experience in early career talent acquisition or development within structured HR departments of international companies
- Demonstrated interest in learning technologies; experience with learning design tools (e.g. Articulate) preferred
- Strong commitment to people development and delivering outstanding customer service
- International mindset and experience working in multicultural environments
- Proactive, positive attitude with energy and intellectual curiosity
- Excellent interpersonal and collaboration skills; proven ability to work with diverse stakeholders across functions and countries
- Strong communication skills, with the ability to clearly and effectively structure key messages
- Exceptional organizational skills; able to work independently, manage multiple priorities, and deliver in a dynamic and demanding environment
- Fluency in English, French, and Italian
- Proficiency in MS Office programs
What the company offers
- Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
- Hands-on: Being proactive to rapidly deliver high-quality results
- Passionate: Being committed and striving for excellence
- Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset
- Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.
Useful keywords
- University degree
- 3+ of relevant experience in early career talent acquisition or development within structured HR departments of international companies
- Demonstrated interest in learning technologies
- Strong commitment to people development and delivering outstanding customer service
- International mindset and experience working in multicultural environments
- Design
- Manage the end-to-end hiring process for apprentices in Switzerland and interns globally
- Coordinate and facilitate onboarding and training sessions to build readiness and engagement for apprentices.
