Sales Associate — Capri Holdings (Michael Kors / Versace)
Role overview
## Mansioni The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
### Business Development & Client Management - Partner with management team to strategically achieve sales targets - Strive to always increase brand and product knowledge - Master selling skills to satisfy customer needs - Take action to maximize the sales opportunity on all categories - Embrace and promote our Retail Excellence Program with both clients and staff - Build strong partnerships with clients, peers, and management through effective communication - Ensure superlative customer service standards, to meet customer expectations - Act as brand ambassador to build relationships with new customers and VIP clientele - Deliver the ultimate Versace experience to increase customer loyalty - Drive results through delivering an elevated customer experience both during and after sale service
### CRM - Capture customer data all the time - Proactively take possible actions to maintain a long-term relationship with customers - Participate in the organization of In-store & Promotional events - Implement and manage the boutique’s community outreach program to maintain active social relationships with clients
Description
## Mansioni The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
### Business Development & Client Management - Partner with management team to strategically achieve sales targets - Strive to always increase brand and product knowledge - Master selling skills to satisfy customer needs - Take action to maximize the sales opportunity on all categories - Embrace and promote our Retail Excellence Program with both clients and staff - Build strong partnerships with clients, peers, and management through effective communication - Ensure superlative customer service standards, to meet customer expectations - Act as brand ambassador to build relationships with new customers and VIP clientele - Deliver the ultimate Versace experience to increase customer loyalty - Drive results through delivering an elevated customer experience both during and after sale service
### CRM - Capture customer data all the time - Proactively take possible actions to maintain a long-term relationship with customers - Participate in the organization of In-store & Promotional events - Implement and manage the boutique’s community outreach program to maintain active social relationships with clients
