Reservation Agent (m/f/d)

Tschuggen Collection · Ascona (TI)
Categoria: Ospitalità Contratto: full-time Salario: CHF 49'500 - 75'000

Role overview

Description The Eden Roc Hotel is situated directly on the shore of Lake Maggiore and, as one of the four houses of "The Tschuggen Collection," has been awarded multiple times as the best holiday hotel in Switzerland.

It is part of the "Swiss Deluxe Hotels" and "Leading Hotels of the World." The hotel features 95 luxurious guest rooms and suites, four restaurants including the gourmet highlight La Brezza with 19 Gault Millau points and two Michelin stars, as well as the 2000 m² Eden Roc Spa.

The expansive garden, with a private beach, panoramic pier, and marina, is complemented by a diverse range of water sports, a waterski and sailing school, and boat rentals.

Key requirements

  • Warmth and authenticity in guest interactions
  • Enjoyment in working with people
  • Flexibility and adaptability
  • Experience in similar roles is an advantage
  • Excellent communication skills in German, English, and Italian
  • Ability to manage reservations and guest data
  • Team-oriented attitude and support for front office tasks
  • Availability to work in a luxury and international environment
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Information for cross-border workers

Tschuggen Collection is located in Ascona, Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?
Net salary depends on gross income, marital status and number of children. In the Canton of Ticino, withholding tax ranges from about 2% to 15%. In the administration sector in Ticino Use our simulator for a personalised calculation.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work. Premiums vary by canton, insurance model and deductible. Compare premiums with our LAMal comparator.