Quality Assurance Officer
Role overview
Mission Quality Assurance – Ensure the quality of the bank’s Internal Control System (ICS) and the respect / proper execution of of the group Control Framework. Conducting investigations in relation to procedural and control issues and leading associated remediation activity. Main responsibilities General : Maintain a Group-wide and ‘team’ perspective in our project leadership and business support activities, balancing commercial and control requirements whilst recognising location differences where they need to be applied. Sensitivity to and knowledge of the external regulatory and internal policy framework, including the Bank’s global and regional Directives, Policies, Operating Procedures and controls to meet the Bank’s local regulatory requirements and to protect the business from financial, regulatory and reputational risk. Utilise highly effective and motivational people management & engagement skills, maximising resource utilisation at all times, maintaining professional standards with on-going training, and improving quality and performance year-on-year.
Quality Assurance, Monitoring and Oversight: Support and monitor the bank’s Internal Control Framework (ICS), seeking continuous improvement and assuring the quality of its operations. Conduct, participate lead thematic reviews on local and group-wide topics. Perform assurance testing on key aspects of risk and controls, including independent control testing. Follow up on action points logged in the QA database and systems. Administration and monitoring of the ‘Change Management’ of the banks control framework Assist in the Implementation of the Management Functional Controls (MFCs) of the group. Provide input to, and represent, Quality Assurance in operational / regulatory initiatives or projects.
Audits / Investigations and Remediation: Liaise, contribute and coordinate with internal/ external parties on reviews/ audits. Implement remedial actions relating to reviews / audits on control related issues.
Description
Mission Quality Assurance – Ensure the quality of the bank’s Internal Control System (ICS) and the respect / proper execution of of the group Control Framework. Conducting investigations in relation to procedural and control issues and leading associated remediation activity. Main responsibilities General : Maintain a Group-wide and ‘team’ perspective in our project leadership and business support activities, balancing commercial and control requirements whilst recognising location differences where they need to be applied. Sensitivity to and knowledge of the external regulatory and internal policy framework, including the Bank’s global and regional Directives, Policies, Operating Procedures and controls to meet the Bank’s local regulatory requirements and to protect the business from financial, regulatory and reputational risk. Utilise highly effective and motivational people management & engagement skills, maximising resource utilisation at all times, maintaining professional standards with on-going training, and improving quality and performance year-on-year.
Quality Assurance, Monitoring and Oversight: Support and monitor the bank’s Internal Control Framework (ICS), seeking continuous improvement and assuring the quality of its operations. Conduct, participate lead thematic reviews on local and group-wide topics. Perform assurance testing on key aspects of risk and controls, including independent control testing. Follow up on action points logged in the QA database and systems. Administration and monitoring of the ‘Change Management’ of the banks control framework Assist in the Implementation of the Management Functional Controls (MFCs) of the group. Provide input to, and represent, Quality Assurance in operational / regulatory initiatives or projects.
Audits / Investigations and Remediation: Liaise, contribute and coordinate with internal/ external parties on reviews/ audits. Implement remedial actions relating to reviews / audits on control related issues.