Operations and Customer Information Manager / Bernina South (50-100%)
Role overview
Job Description - Lead a team of traffic managers - Apply your operational expertise to ensure safety, punctuality, and reliable customer information - You lead the department professionally, personally, and organizationally and continuously develop it in line with strategic goals and management principles - You ensure smooth, safe, and high-quality operations and respond situationally to deviations and disruptions - You define, review, and optimize processes and ensure their compliance and high execution quality - You work closely with internal interfaces and external partners to ensure clear coordination and transparent communication - You plan and control the use of personnel and other resources efficiently and proactively - You actively participate in projects and change processes and support the sustainable development of organization, systems, and working methods ## Requirements - Proven leadership experience/training and experience in operational rail operation (train service, operation or similar) - You have advanced training (specialist certificate, FH/HF, etc.) - You have very good Italian and German language skills in writing and speaking - You are a winning personality who acts as a bridge builder between language regions and cultures - You are a team player and stand out with high communication skills, flexibility, and resilience - Analytical thinking and a networked way of thinking are among your strengths ## What We Offer - 2nd class general subscription - Free travel tickets and discounts on rail travel abroad - Paid mobile phone and subscription for business and private use - Flexible part-time models - Attractive social benefits and pension fund with very good benefits - Additional purchase of vacation days - Opportunity for internal and external further education with financial support from RhB ## Contact - No contact specified
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Graubünden.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
Description
Job Description - Lead a team of traffic managers - Apply your operational expertise to ensure safety, punctuality, and reliable customer information - You lead the department professionally, personally, and organizationally and continuously develop it in line with strategic goals and management principles - You ensure smooth, safe, and high-quality operations and respond situationally to deviations and disruptions - You define, review, and optimize processes and ensure their compliance and high execution quality - You work closely with internal interfaces and external partners to ensure clear coordination and transparent communication - You plan and control the use of personnel and other resources efficiently and proactively - You actively participate in projects and change processes and support the sustainable development of organization, systems, and working methods ## Requirements - Proven leadership experience/training and experience in operational rail operation (train service, operation or similar) - You have advanced training (specialist certificate, FH/HF, etc.) - You have very good Italian and German language skills in writing and speaking - You are a winning personality who acts as a bridge builder between language regions and cultures - You are a team player and stand out with high communication skills, flexibility, and resilience - Analytical thinking and a networked way of thinking are among your strengths ## What We Offer - 2nd class general subscription - Free travel tickets and discounts on rail travel abroad - Paid mobile phone and subscription for business and private use - Flexible part-time models - Attractive social benefits and pension fund with very good benefits - Additional purchase of vacation days - Opportunity for internal and external further education with financial support from RhB ## Contact - No contact specified
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Graubünden.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.