Omega Luxury Timepieces - Sales Associate - Boston — The Swatch Group (U.S.) Inc.

Role overview

Description OMEGA is a company of the Swatch group, the world leader in the field of orology. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first orology worn on the moon and participated in many other oceanic and spatial explorations. His watches for women were among the most admired and innovative in the industry, and recently his reputation has been strengthened thanks to his achievements in the field of antimagnetic orology and Master Chronometer, the highest standard of precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also one of the most famous brands in golf, swimming, athletics, bobs, and sailing. He has collaborated with social causes such as Orbis International and its Flying Eye Hospital, as well as with the GoodPlanet Foundation. Today, his brand ambassador family includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job description The ideal candidate will have significant experience in luxury retail trade and will possess excellent customer service skills. The candidate of choice must have a solid long-term experience with previous luxury companies. It will also have to be able to overcome sales goals and have a strong desire to learn our precious watches and become an essential member of our team.

Profile - Create a welcoming and affordable luxury environment - Show a deep knowledge of all our unique and impeccable products and their distinctive features - Cultivate lasting relationships with customers offering memorable experiences that illuminate and provide insights on OMEGA heritage - Use our extensive training techniques to involve, inform and maintain a satisfied and loyal customer base - Offer a unique and special experience to all customers - Overcoming sales targets - Provide the highest level of customer service through personalized contact with the product - Develop potential customers through customerling and networking activities - Maintain and grow existing customers; keep up-to-date on customer brands and tastes and goals for future acquisitions - Assist team members in the sales process according to the protocols set for the boutique - Develop existing customer base and achieve new potentials through networking and outreach