Mid-Senior AI Engineer — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
Are you passionate about building real-world AI products powered by GenAI, large language models (LLMs) and intelligent automation?
Then this role could be a great fit for you.
As an AI Engineer, you will be part of the AI Engineering team within Zurich Customer Active Management (ZCAM).
- Are you passionate about building real-world AI products powered by GenAI, large language models (LLMs) and intelligent automation?
- Then this role could be a great fit for you.
- Strong programming skills in Python.
- Knowledge of SQL and/or other domain specific languages for managing, retrieving, and interacting with data systems.
Key requirements
- Strong programming skills in Python.
- Knowledge of SQL and/or other domain specific languages for managing, retrieving, and interacting with data systems.
- Experience integrating APIs, cloud services and enterprise systems into scalable solutions.
- Strong problem-solving skills and the ability to work effectively across technical and business domains.
- Fluent written and spoken English.
Application process
- Design, build and operationalize GenAI applications such as conversational assistants, copilots and AI-powered tools for business users.
- Develop intelligent document processing solutions leveraging NLP, information extraction and GenAI techniques to classify, extract, structure and enrich information from unstructured content.
- Build AI-driven automation workflows and smart intake solutions that route, validate and process business information across systems.
- Integrate LLMs and AI APIs into enterprise applications and workflows to enable intelligent decision support and automation.
- Design and implement retrieval-augmented generation (RAG) systems to enable context-aware AI responses over enterprise data.
- Build enterprise search and knowledge base solutions across structured and unstructured data sources.
- Develop document ingestion and processing pipelines, including chunking, embedding generation and semantic retrieval.
- Implement guardrails, evaluation frameworks and monitoring systems to ensure safe, reliable and high-quality AI behavior.
Additional details
- This role is based in Ljubljana (Slovenia) with a hybrid working model.
- Contribute to reusable frameworks, best practices and standards for enterprise GenAI development at Zurich.
- Familiarity with knowledge graph-based approaches for semantic retrieval and reasoning in AI applications. Additional information
- We invest in practical, scalable AI solutions that deliver measurable business value, while ensuring that our use of AI is transparent, fair and aligned with our values.
- Join us as we constantly explore new ways to protect our customers and the planet . Remote working: Hybrid Schedule: Full Time Recruiter name: Vesna Pivk
Notes and original content
- What will you do
- What you bring
- Nice to have
- Familiarity with knowledge graph-based approaches for semantic retrieval and reasoning in AI applications.
- Additional information
- Why Zurich
- Join us as we constantly explore new ways to protect our customers and the planet .
- Location(s): SI
- Remote working: Hybrid
- Schedule: Full Time
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 79'500 - 135'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
