Customer Advisor Contact Center (m/f) 100% - temporary 3 months, renewable

Groupe Mutuel · Zürich (ZH)
Categoria: customer-service Contratto: other Salario: CHF 49'500 - 75'000

Role overview

Descrizione - You are professional on the phone and give our insurers clear and empathic information in the field of health insurance - Your consulting skills help you to easily classify individual insurance needs and show appropriate solutions.

- To support the team, you will take various administrative tasks: arrange appointments, send mails - You work closely with internal departments and partners to ensure smooth customer service - Organized and committed, you will arrange for a well-functioning working day in the team - Groupe Mutuel is one of Switzerland's leading insurance groups, headquartered in Martigny (Valais).

The company offers a wide range of insurance and pension products for individuals and businesses across Switzerland.

Description

Descrizione - You are professional on the phone and give our insurers clear and empathic information in the field of health insurance - Your consulting skills help you to easily classify individual insurance needs and show appropriate solutions.

- To support the team, you will take various administrative tasks: arrange appointments, send mails - You work closely with internal departments and partners to ensure smooth customer service - Organized and committed, you will arrange for a well-functioning working day in the team - Groupe Mutuel is one of Switzerland's leading insurance groups, headquartered in Martigny (Valais).

The company offers a wide range of insurance and pension products for individuals and businesses across Switzerland.

Apply now
Logo Groupe Mutuel
Company
Groupe Mutuel · Zürich
Frontaliere Ticino discovered this opportunity through company monitoring.

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Information for cross-border workers

Groupe Mutuel is located in Zürich, Canton of Zürich. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Zürich applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

Frequently asked questions

What is the net salary for a cross-border worker in Zürich?
Net salary depends on gross income, marital status and number of children. In the Canton of Zürich, withholding tax ranges from about 2% to 15%. In the administration sector in Zürich Use our simulator for a personalised calculation.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work. Premiums vary by canton, insurance model and deductible. Compare premiums with our LAMal comparator.