Esattore/trice I a tempo (100%) presso l'Ufficio rette, anticipi e incassi, Bellinzona — Amministrazione Cantonale Ticino

Full description

Tasks

• provide advice and effectively conduct interviews with the user in application of the legal provisions of reference in the field of recovery of maintenance contributions and welfare benefits

• acquire information and ascertain the financial and personal data of debtors, to assess the overall situation and to take all appropriate measures to ensure recovery, in particular ensuring the execution of the aid to the collection according to the IACC

• determine the debtor's contribution in accordance with the legal provisions of reference, concluding, where necessary, agreements or starting appropriate civil actions

• undertake appropriate civil, executive and criminal judicial procedures in the field of recovery, in Switzerland and abroad.

• represent the Office in disputes against debtors and/or their legal sponsors, before civil and criminal courts, cantonal and Swiss, in the interest of the State and/or creditors represented by the Office

• verify the financial transactions relating to the documents of jurisdiction

• to manage the documents of competence with the help of the appropriate means and tools

• care for the definition, updating and optimization of operational and administrative processes related to the management of paper and recovery procedures, with particular attention to ensure continuity in the ongoing implementation of the principles of OAInc

Requirements

• Federal certificate of capacity (AFC) as an employee of trade with professional experience documented in credit recovery

• knowledge of legal bases and procedures on credit recovery

• knowledge of sectoral legal bases

• good communication and editorial skills

• good active listening ability, effective conduct of complex interviews and stress management

• analytical capacity, also in the collection and management of quantitative data relating to the activity carried out

• flexibility, organizational, decision-making and teamwork

• sensitivity to users in difficulty, user orientation and assertivity

• excellent knowledge of the Office package

• Italian mother tongue and good knowledge (conversation and editing) of a second official language

• is the preferential title of commercial maturity

Application conditions

• applications must be submitted online. Other forms of application shall not be deemed valid

• in addition to the documents to be submitted at the time of the online application (letter of presentation and motivation, curriculum vitae, diplomas, certificates and certificates of work), further documentation may be requested at a later stage (judicial casellario with relative self-certification and self-certification on the health)

Terms of use

• appointment or assignment: these are those provided for by the Law on the sorting of employees of the State and teachers of 15 March 1995 (LORD) and the relevant Regulations. Any amendment of the law concerning salary and organization remains explicitly reserved

• working hours: 42 hours per week (for a 100% employment ratio), flexible or according to service requirements

Deadline

18 August 2026

Further information can be obtained from Mrs. Marsha Borroni, Straight Office, advances and cashouts, Tel. 091 814 70 26.