Jira Configuration Specialist

Avaloq · Bioggio (TI)
Categoria: tech Contratto: other Salario: CHF 72'500 - 97'500

Role overview

The Service Request Management (SRM) Team is responsible for delivering and maintaining Avaloq's sophisticated Jira-based customer ticketing solution, which serves as the cornerstone of all development, change, test, and release management processes across the organisation.

As the ticketing platform is utilised by every business unit within Avaloq, the team continuously evolves and adapts the system to align with evolving business requirements and to enhance operational efficiencies.

The team operates as a cohesive unit across globally distributed locations including Bioggio, Zurich, London, and Manila.

Description

The Service Request Management (SRM) Team is responsible for delivering and maintaining Avaloq's sophisticated Jira-based customer ticketing solution, which serves as the cornerstone of all development, change, test, and release management processes across the organisation.

As the ticketing platform is utilised by every business unit within Avaloq, the team continuously evolves and adapts the system to align with evolving business requirements and to enhance operational efficiencies.

The team operates as a cohesive unit across globally distributed locations including Bioggio, Zurich, London, and Manila.

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Information for cross-border workers

Avaloq is located in Bioggio, Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?
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