IT Business Analyst (100%) — EOC – Ente Ospedaliero Cantonale
- Location
- Bellinzona
- Contract
- internship
- Posted
- 3 days ago
Role overview
IT Business Analyst
Ausschreibung L’EOC the multisite Ticino hospital is present with its institutes on the entire cantonal territory for a total of 1’000 beds.
- IT Business Analyst
- Ausschreibung L’EOC the multisite Ticino hospital is present with its institutes on the entire cantonal territory for a total of 1’000 beds.
- Identify actors, responsibilities, input/outputs and decision points.
- Analyzes mapped processes to identify bottlenecks, redundancies, low-value added activities and operational risks, supporting data and metrics evaluations.
Main responsibilities
- Identify actors, responsibilities, input/outputs and decision points.
- Analyzes mapped processes to identify bottlenecks, redundancies, low-value added activities and operational risks, supporting data and metrics evaluations.
- Design TO-BE processes by defining and formalizing target processes optimized, in collaboration with stakeholders and technical teams, ensuring consistency with strategic objectives and technological feasibility.
- Collect and analyze business needs through interviews, workshops, observations and document analysis, translating them into clear and traceable functional and non-functional requirements (user stories, cases of
Application process
- To complete our Applications Services team within the Digital Evolution and Technology Area of the Directorate-General we look for an IT Business Analyst (100%)
- Profile: The person we are looking for is specialized in the analysis, mapping and improvement of business processes in the healthcare sector.
- It has the task of understanding existing, clinical and administrative processes, to identify inefficiencies, redundancies and optimization opportunities, translating them into effective and sustainable IT solutions.
- It analyzes and manages end-to-end processes: it collects requirements, facilitates workshops, maps and optimizes processes in collaboration with the development team, translates them into low-code tools and takes care of technical implementation, testing, user training and Change Management, gathering feedback for continuous improvement.
- It actively collaborates with the various Teams present within the Area, promoting coordination between the different functions involved and contributing to the continuous improvement of processes and digital solutions.
- The sought figure stands out for a strong analytical attitude, strong process modelling skills, and proven experience in the analysis and optimization of business processes.
Company and context
- The organization allows to effectively combine local approach and overall vision, ensuring the population a global and proximity hospital offer, regardless of where the services are required.
- Thanks to the commitment and expertise of over 6,500 employees and their attention to the human relationship, the EOC ensures quality health care by taking care of over 41, 000 patients who are deceased a year and providing over 600,000 outpatients.
- Excellent relational and communication skills, proactivity, orientation to the result and ability to facilitate organizational change in complex and multidisciplinary contexts.
- Main tasks: Map AS-IS processes by detecting, documenting and modeling existing business processes (clinical and administrative) using standard notations (BPMN).
Questions about this listing
What salary does EOC – Ente Ospedaliero Cantonale offer for this role?
EOC – Ente Ospedaliero Cantonale lists CHF 49'500 - 75'000 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does EOC – Ente Ospedaliero Cantonale offer?
This listing is a internship position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with EOC – Ente Ospedaliero Cantonale during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at EOC – Ente Ospedaliero Cantonale?
Use the "Apply now" button on this page — it links directly to EOC – Ente Ospedaliero Cantonale's original listing at recruitingapp-2761.umantis.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
