Insurance Specialist (Batam) - Zurich Asuransi Indonesia — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
Job Summary
- Job Summary
- claims, invoicing).Shows good understanding of the customer needs and applies advanced customer interaction skills.
Key requirements
- claims, invoicing).Shows good understanding of the customer needs and applies advanced customer interaction skills.
Contacts
- To sell insurance products to customers and small businesses on the phone and over email, identifying customer needs and taking action accordingly to contribute to the development of business and enhancement of the organization's products, services, and processes Job Qualifications Required:
Company and context
- Excellent communication & interpersonal skills Strong negotiation & persuasion abilities Detail-oriented and analytical Customer-focused mindset
- Experience as Sales in General insurance min 1 year
- Knowledge general Insurance products, Policy terms, underwriting rules, claims processes Job Accountabilities Key Accountabilities
- Sells the organization's propositions to new and existing clients.
- Acts as the customers point of entry into the Zurich organization takes responsibility for the customer experience with Zurich, resolving and or escalating their issues and keeping oversight of service delivery to the customer to ensure service expectations are fulfilled at all stages of the process (e.g. claims, invoicing).Shows good understanding of the customer needs and applies advanced customer interaction skills.
- Identifies customer needs and advises on propositions suggests additional offerings to existing clients (crossselling).Makes sure that quotations are issued (eventually with the help of a customer service team) promptly and in an accurate manner maintains data integrity within relevant systems.Shows expected sales behavior while fully adhering to local organization standards and processes.Supports specific marketing campaigns provides input and actively contributes to the enhancement of the organization's products, services and processes.Works closely with other organizational units, provides training and participates in projects as appropriate.
Additional details
- To sell insurance products to customers and small businesses on the phone and over email, identifying customer needs and taking action accordingly to contribute to the development of business and enhancement of the organization's products, services, and processes Job Qualifications
- Excellent communication & interpersonal skills Strong negotiation & persuasion abilities Detail-oriented and analytical Customer-focused mindset
- Knowledge general Insurance products, Policy terms, underwriting rules, claims processes Job Accountabilities Key Accountabilities
Notes and original content
- To sell insurance products to customers and small businesses on the phone and over email, identifying customer needs and taking action accordingly to contribute to the development of business and enhancement of the organization's products, services, and processes
- Job Qualifications
- Excellent communication & interpersonal skills
- Strong negotiation & persuasion abilities
- Detail-oriented and analytical
- Customer-focused mindset
- Knowledge general Insurance products, Policy terms, underwriting rules, claims processes
- Job Accountabilities
- Key Accountabilities
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
