Hotel Connectivity Specialist (Channel Managers & Switches) — lastminute.com
- Location
- Chiasso
- Contract
- full-time
- Posted
- 2 days ago
Role overview
Global Hotel is lastminute.com group's hotel sourcing and distribution division, managing direct contracts with 23,000+ hotel properties worldwide.
We operate sophisticated B2C distribution through the group's consumer brands and are expanding our B2B capabilities through strategic partnerships and technology platforms.
We are looking for a Hotel Connectivity Specialist to act as the technical and commercial bridge between Global Hotel and the channel managers, switches and connectivity providers that power our hotel distribution.
- Global Hotel is lastminute.com group's hotel sourcing and distribution division, managing direct contracts with 23,000+ hotel properties worldwide.
- We operate sophisticated B2C distribution through the group's consumer brands and are expanding our B2B capabilities through strategic partnerships and technology platforms.
- Key Responsibilities
- Act as the subject-matter expert on channel manager and switch connectivity: ARI distribution (availability, rates, inventory), booking delivery, content and mapping, and rate/availability push and pull.
- e competenze
- 4+ years working hands-on with hotel connectivity (channel managers, switches, connectivity/aggregation platforms) on the OTA, bedbank, channel manager or hotel-tech side.
Main responsibilities
- Key Responsibilities
- Act as the subject-matter expert on channel manager and switch connectivity: ARI distribution (availability, rates, inventory), booking delivery, content and mapping, and rate/availability push and pull.
- Engage directly and technically with channel managers, switches and aggregators (e.g.
- SiteMinder, D-EDGE, Cloudbeds, RateGain, DerbySoft, Availpro) to understand their capabilities, limitations and roadmaps, and benchmark them against each other and against our distribution requirements.
- Read and interpret partner API documentation and integration specifications to assess fit against our needs.
- Identify technical gaps and limitations in current connections that affect content quality, availability, competitiveness, conversion or operational efficiency.
- Diagnose recurring connectivity issues and pinpoint root cause on the partner or protocol side.
- Translate technical findings into simple, credible business cases to justify upgrading, replacing or onboarding channel managers and switches, quantifying expected impact coverage, competitiveness, error reduction, operational savings — with data and analytics colleagues.
- Support commercial and partnership conversations that require technical depth.
- Partner with Product and Engineering during discovery and integration work, coordinating between external partners and internal teams across Europe and Asia.
Key requirements
- e competenze
- 4+ years working hands-on with hotel connectivity (channel managers, switches, connectivity/aggregation platforms) on the OTA, bedbank, channel manager or hotel-tech side.
- Deep practical understanding of ARI flows, booking delivery, content mapping and connectivity protocols (XML/JSON, push/pull). AI knoweldge
- Comfortable in technical conversations with connectivity partners: reading API documentation, understanding integration constraints and diagnosing connectivity issues, without needing to be a software engineer.
- Commercial awareness: able to see the business impact of a technical gap and frame it in a clear, simple business case.
- Strong communication skills to bridge technical and commercial stakeholders. Desirable
- Detailed familiarity with the channel manager and switch landscape and its key players.
- Basic SQL and data literacy to support impact analysis.
- Exposure to GDS, OTA integrations or property management systems.
- Additional European languages. What we offer
- By joining our company, you will have the chance to:
- Join a dynamic team in an inclusive-international environment
What the company offers
- from employee discounts on travel
- Receive 2 days off per year for the purpose of volunteering
- Receive a voucher after some years in the company
- Get free snacks / fruit / hot drinks / water / beverages at our offices
- Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners Cosa offriamo
- Perks of working with us : How we work together: An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time), with a half working day on Fridays Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm Possibility to work from anywhere for a period of time per year defined according to local regulations How we learn together : Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
Application process
- By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
- Chi è lastminute.com
- lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages.
- It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.
- Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience.
- Experts in brightening up online travel, we help our customers find and do "whatever makes them pink".
- We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution.
- We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.
Additional details
- Requisiti e competenze
- Deep practical understanding of ARI flows, booking delivery, content mapping and connectivity protocols (XML/JSON, push/pull).
- Strong communication skills to bridge technical and commercial stakeholders.
- Additional European languages. Benefit from employee discounts on travel
- Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners
- We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria:
Notes and original content
- AI knoweldge
- Additional European languages.
- What we offer
- Benefit from employee discounts on travel
- Cosa offriamo
- We want to make sure our people reflect the communities across the world we help travel.
- Eligibility criteria:
Questions about this listing
What salary does lastminute.com offer for this role?
lastminute.com lists CHF 51'500 - 88'000 gross per year for this position in Chiasso. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does lastminute.com offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with lastminute.com during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at lastminute.com?
Use the "Apply now" button on this page — it links directly to lastminute.com's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
