FI Administration & Business Support - ref. 1116/1136 — Cornèr Banca
- Location
- Lugano
- Contract
- Full-time
- Posted
- 14 days ago
Full description
We are looking for a highly motivated and qualified candidate to join our FI Administration & Business Support team. The successful candidate will ensure the operational and administrative coverage of activities supporting the network of financial intermediaries, providing timely handling of requests, administrative support and accurate case management, in compliance with defined procedures and service timelines. Excellent knowledge of Italian, French, German and English (minimum C1 level), both written and spoken, is required.
Key Resopnsabilities
- Provide administrative support to the function’s activities
- Manage and monitor special cases, ensuring proper ownership and resolution in line with agreed priorities
- Process new cases (Switzerland/Europe) within 24 hours, ensuring accuracy, completeness and compliance with service standards
- Manage the shared inbox and daily requests, ensuring timely responses and efficient handling of the daily operational workload
- Handle any credit card-related requests in coordination with the relevant internal teams
- Prepare periodic and ad hoc reporting, including data/statistical extraction and analysis for operational monitoring
What do we offer?
- Flexibility in working from home and in managing working hours, depending on the role and operational requirements, while ensuring a healthy work-life balance.
- Numerous benefits and incentives
- Well-being, motivational and team-building activities
- Excellent knowledge of Microsoft Office (especially Excel and Word)
- Ability to draft administrative documentation in at least two national languages
- Strong communication and interpersonal skills with internal/external partners via phone and/or e-mail
- Fast learner, operational flexibility and solution-oriented mindset
- Team-oriented attitude and ability to collaborate across functions
- Excellent knowledge of Italian, French, German and English (minimum C1 level), both written and spoken, is required
- Previous experience in similar roles within the banking/financial sector or in administrative support functions (preferred)
- Resident in Ticino or willing to relocate
Requirements
Excellent knowledge of Microsoft Office (especially Excel and Word)
Ability to draft administrative documentation in at least two national languages
Strong communication and interpersonal skills with internal/external partners via phone and/or e-mail
Fast learner, operational flexibility and solution-oriented mindset
Team-oriented attitude and ability to collaborate across functions
Excellent knowledge of Italian, French, German and English (minimum C1 level), both written and spoken, is required
Resident in Ticino or willing to relocate
Questions about this listing
What salary does Cornèr Banca offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Lugano is CHF 49'500 - 75'000 gross per year — an estimate, not a figure communicated by Cornèr Banca. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
