F&B Service Shift Leader Lenox Bar
Role overview
### Is this you? - Completed vocational training or hotel management school, or at least three years of practical work experience in the same or a related industry - You have a structured approach to organization and enjoy communicating in German and English; handling complex guest correspondence is essential - You creatively address guest concerns and implement new ideas with great enthusiasm and a keen sense of guest needs - Passion for high-quality beverages and excellent service - Creativity and the ability to set new trends - Our team is highly innovative and eager to experiment. If you also enjoy new things and challenges and approach them with curiosity and drive, you’ll be a perfect fit for our team
### Your Mission - Ensure smooth service operations, guest care, and cash register reconciliation during your shift - Inspire and motivate the team to perform at their best - Enforce and meticulously uphold the hotel’s internal standards for guest care - Create innovative and enticing beverages - Ensure an unforgettable stay for our guests - Handle guest complaints correctly in accordance with hotel standards
### Why Join Us? - A dynamic and young team of more than 200 talented individuals who know how to have fun while working - In-house training - An open and transparent corporate culture that prioritizes a passion for excellence, guest-centricity, and a spirit of innovation - Fair and accurate time tracking - Solid benefits from an international hotel chain, such as employee rates at over 9,000 hotels worldwide, free stays at the Zurich Marriott Hotel, and much more - Enjoyment at work - Room for creativity and personal development - A permanent position that requires independence and personal responsibility - You can expect a versatile role in a very lively and structured environment, a progressive and dynamic employee policy, and the benefits of an international hotel group
Description
### Is this you? - Completed vocational training or hotel management school, or at least three years of practical work experience in the same or a related industry - You have a structured approach to organization and enjoy communicating in German and English; handling complex guest correspondence is essential - You creatively address guest concerns and implement new ideas with great enthusiasm and a keen sense of guest needs - Passion for high-quality beverages and excellent service - Creativity and the ability to set new trends - Our team is highly innovative and eager to experiment. If you also enjoy new things and challenges and approach them with curiosity and drive, you’ll be a perfect fit for our team
### Your Mission - Ensure smooth service operations, guest care, and cash register reconciliation during your shift - Inspire and motivate the team to perform at their best - Enforce and meticulously uphold the hotel’s internal standards for guest care - Create innovative and enticing beverages - Ensure an unforgettable stay for our guests - Handle guest complaints correctly in accordance with hotel standards
### Why Join Us? - A dynamic and young team of more than 200 talented individuals who know how to have fun while working - In-house training - An open and transparent corporate culture that prioritizes a passion for excellence, guest-centricity, and a spirit of innovation - Fair and accurate time tracking - Solid benefits from an international hotel chain, such as employee rates at over 9,000 hotels worldwide, free stays at the Zurich Marriott Hotel, and much more - Enjoyment at work - Room for creativity and personal development - A permanent position that requires independence and personal responsibility - You can expect a versatile role in a very lively and structured environment, a progressive and dynamic employee policy, and the benefits of an international hotel group