Apprenticeship: Retail Specialist EFZ

Swisscom (sede Ticino) · Chur (GR)
Categoria: hr Contratto: other Salario: CHF 46'500 - 62'500

Role overview

Apprenticeship: Retail Specialist EFZ ## Your future starts here Are you ready to give Swisscom a face and to thrill our customers with your personality and expertise?

Are you ready… - to thrill with your fascination for ICT products and trends - to win and retain customers with your comprehensive product knowledge - to advise in a personalized way based on customer needs and to search for the optimal solution - to work safely with various databases and tools - to tackle exciting tasks behind the scenes in addition to your activities at the customer counter - such as purchasing, product presentation, storage or sales promotion We currently offer apprenticeship positions in this training at the following shop locations: - Shop Chur ## What you bring with you - Your place of residence should not be more than one hour away from the shop location - You have completed compulsory education at a middle or upper level with consistently good to very good grades - German, mathematics and at least one foreign language (French or English) are among your strengths - You are fascinated by ICT products and trends - You impress with your good oral and written expression and communication skills - both in German and in a foreign language - You place great importance on good manners and can easily put yourself in your counterpart's shoes - In hectic situations, you keep calm and are physically and mentally resilient - Your curiosity drives you to constantly want to discover and learn new things - You know the different training model of Swisscom and want to be part of it - Upon reaching adulthood, a criminal record check will be requested as part of the integrity test before the start of the apprenticeship ## Your apprenticeship ## Your training Duration: 3 years School locations: Usually, the school location is within the canton of employment Professional maturity: possible Completion: Retail Specialist EFZ Further training opportunities: numerous job-related further trainings, also in the commercial field.

With professional maturity, university or college of higher education studies ## Start of apprenticeship: August 1, 2026 In this modern and flexible work environment, you shape the future.

Key requirements

  • Residence not more than one hour away from the workplace
  • Compulsory education completed with good or very good grades
  • German, mathematics and at least one foreign language
  • Fascination with ICT products and trends
  • Good oral and written communication skills
  • Good manners and ability to empathize
  • Physical and mental resilience
  • Curiosity and willingness to learn
Apply now

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Information for cross-border workers

Swisscom (sede Ticino) is located in Chur, Canton of Graubünden. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Graubünden applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

Frequently asked questions

What is the net salary for a cross-border worker in Graubünden?
Net salary depends on gross income, marital status and number of children. In the Canton of Graubünden, withholding tax ranges from about 2% to 15%. In the administration sector in Graubünden Use our simulator for a personalised calculation.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work. Premiums vary by canton, insurance model and deductible. Compare premiums with our LAMal comparator.