Customer Service Specialist Jewellery — Guess Europe Sagl

Full description

The Customer Service Specialist Jewellery is responsible for executing and coordinating customer service activities in the wholesale direct markets, especially the Italian one, in order to provide Guess partners with all necessary tools and information to perform their daily tasks. He/she could also assist customer service activities for other markets, within the wholesale channel. CORE JOB RESPONSIBILITIES Sales campaign Post sales campaign ## Requirements

• Experience: at least 3 years’ experience in similar field
• AS400 or Stealth experience is mandatory
• Education: University Degree
• Excellent knowledge of written and spoken English is mandatory. Any other European language is considered as a plus
• PC Skills: expert in Excel, strong experience in using analytical systems
• Proactively works towards set goals and has a problem solving mind-set
• Excellent execution, high respect of deadlines and strong organizational skills
• Open-minded and a good team player, ability to manage stressful situations ## Benefits
• An International, fresh and dynamic working environment
• Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Community
• Arts, sports and social events outside the office, thanks to our Guess Fun activities!
• Training & Development platform and paths
• Discount on our products both online and in stores