Sachbearbeiter Kundendialog und Triage (w/m/d) — die Mobiliar

Full description

This is what awaits you

As part of Mobi24 AG, a company belonging to the Mobiliar Group, you will support and advise our customers in exceptional situations and emergencies.

This is what you do with us

You answer calls from our customers outside the opening hours of the general agencies of Mobiliar.

You simply provide our customers with information, carry out address changes and forward callback requests to the general agencies.

You record claims electronically and take on further administrative tasks.

This is what you bring with you

• Ongoing studies or completed teaching
• Enjoyment of customer contact and strong communication skills
• Team skills and independent, customer-oriented working methods
• Flexibility and high load capacity
• Readiness for irregular and sometimes short work assignments (e.g. morning, noon, evening until 20:30 as well as on weekends and public holidays)
• Fluent knowledge of German and good knowledge of Italian. Additional solid knowledge of French is beneficial

Working with us

Your assignment starts from October 2026 or by agreement and is limited to one year, with the possibility of renewal. The workload is 30%. During the summer months, a higher workload is also possible by arrangement.

More about our commitment as an employer can be found below.

This is what we offer

Social benefits

Our family allowances are based on the highest cantonal contributions of the cantons of Bern, Vaud and Zurich.

Training and development

We offer a wide range of internal courses. We participate in job-relevant training.

Advantages

We offer various discounts for events and cultural events as well as a staff restaurant with reduced prices.

Present

Further conditions of employment

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