Customer Advisor Agencies (m/w) 80-100%

Groupe Mutuel · Aarau (TI)
Categoria: customer-service Contratto: other Salario: CHF 49'500 - 75'000

Role overview

Description - Advising and assisting our customers in all insurance-related matters – by phone and directly at the counter - Processing contract changes independently and efficiently - Scheduling phone consultations for our insurance and pension advisors – with a sense of coordination and acquisition - Supporting internal departments in administrative tasks, particularly in contract management - Flexibility is required: You are ready to step in, if necessary, in other Groupe Mutuel agencies as a representative

This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Ticino.

Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.

Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.

Description

Description - Advising and assisting our customers in all insurance-related matters – by phone and directly at the counter - Processing contract changes independently and efficiently - Scheduling phone consultations for our insurance and pension advisors – with a sense of coordination and acquisition - Supporting internal departments in administrative tasks, particularly in contract management - Flexibility is required: You are ready to step in, if necessary, in other Groupe Mutuel agencies as a representative

This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Ticino.

Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.

Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.

Apply now

Information for cross-border workers

Groupe Mutuel is located in Aarau, Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?
Net salary depends on gross income, marital status and number of children. In the Canton of Ticino, withholding tax ranges from about 2% to 15%. In the administration sector in Ticino Use our simulator for a personalised calculation.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work. Premiums vary by canton, insurance model and deductible. Compare premiums with our LAMal comparator.