We are seeking a highly skilled individual to expertly handle, process and/or forward client calls and partner enquiries, in German, French, Italian and English, on various topics related to cards payment, in accordance with our work instructions.
Answer incoming calls and handling inquiries from customers and business partners in German, French, Italian and English
Receive and process client complaints and issues related to credit, prepaid and debit cards
Key requirements
Commercial or tourism background
Experience in customer service
Good knowledge of Office package/ PC use
Good communication skills
Languages: Italian, German/Swiss German, French and English
As the first point of contact with customers, the following soft skills are needed: courtesy, empathy, customer orientation and ability to work in team
Cornèr Banca is located in Wallisellen, Canton of Zürich. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Zürich applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.
Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.
Frequently asked questions
What is the net salary for a cross-border worker in Zürich?
Net salary depends on gross income, marital status and number of children. In the Canton of Zürich, withholding tax ranges from about 2% to 15%. In the sales sector in Zürich Use our simulator for a personalised calculation.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work. Premiums vary by canton, insurance model and deductible. Compare premiums with our LAMal comparator.
