Lugano9 days ago
Manor
Careers at Manor — department stores and restaurants across Ticino
Manor jobs in Canton Ticino: sales, Manor Food, Manor Restaurant, HQ, logistics. Salaries, sites, how to apply.
About Manor
Manor AG is the leading Swiss department-store chain, headquartered in Basel with more than 59 stores nationwide. Founded in 1902 and owned by the Maus Frères group, the company employs around 7,500 people in Switzerland. The Manor model combines the traditional department-store format — fashion, home, beauty, toys, electronics — with food retail (Manor Food), restaurants (Manor Restaurant) and a growing range of customer services, loyalty programmes and the manor.ch online marketplace.
In Canton Ticino Manor operates department stores in the main locations: Lugano (via Nassa and shopping centre), Locarno, Bellinzona, Biasca and Mendrisio (Serfontana shopping centre). Ticino stores feature fashion and home departments, Manor Food supermarkets and, in most cases, a Manor Restaurant serving Swiss and international cuisine. Manor is one of the historic employers of Ticino retail.
Most sought-after Ticino profiles are sales assistants (fashion, home, perfumery, toys), cashiers, Manor Food staff (butchery, bakery, fish counter, deli), Manor Restaurant staff (chefs, sous-chefs, commis, service, dishwashers), visual merchandisers, department managers and retail and hospitality apprentices. At HQ and in logistics, Manor also hires profiles in buying, finance, marketing, IT, HR and supply chain.
For Italian cross-border workers, Manor is an attractive employer: department stores in Mendrisiotto, Luganese and Sottoceneri are 20–40 minutes from the main Italian border towns. G-permit applications are accepted for almost all operational roles, the Swiss retail CLA and the hospitality L-GAV apply, training is provided on the job, and Italian qualifications are recognised for apprenticeships and technical profiles where equivalence applies.
Manor sites and stores in Ticino
Manor runs a nationwide department-store network with stores in all the main Ticino towns. Apply to the store closest to you and request internal transfers after probation.
- Sede centrale Basilea (BS)
- Manor Food, Manor Sport, Manor Restaurant
- Grandi magazzini Manor in Ticino: Lugano, Locarno, Bellinzona, Biasca, Mendrisio
- Oltre 59 grandi magazzini in tutta la Svizzera
Why work at Manor
- 13th-month salary and CLA. Base salary over 13 months under the Swiss retail CLA and the hospitality L-GAV for restaurants; evening and Sunday allowances.
- Employee discount. Staff discount on Manor and Manor Food products; partnerships with insurers and leisure providers.
- Training and apprenticeships. Accredited training company for AFC apprenticeships in retail, logistics, hospitality and window decoration; internal development programmes.
- LPP occupational pension. Manor pension fund with employer contributions; AVS/AI/IPG social security and LAA accident cover included.
- Flexible hours and part-time. Many roles available from 40% to 100%; shift-based schedules to balance work and family.
- Cross-border workers welcome. Manor regularly hires G-permit holders for Ticino stores, especially in sales, cashier, Manor Food and Manor Restaurant departments.
How to apply at Manor
All official Manor openings are published on corporate.manor.ch/career and tracked daily by Frontaliere Ticino. Standard process: (1) online application with up-to-date CV and cover letter; (2) HR screening within 1–2 weeks; (3) store interview with department manager and store director; (4) paid trial day for sales and hospitality roles; (5) contract offer with salary, hours (part-time or full-time), site and applicable CLA. For HQ roles in Basel, the process includes a second technical interview and can take 4–6 weeks.
Open positions today (3)
Explore more
by sector:Apprenticeships
by city:Lugano
Frequently asked questions
Does Manor hire Italian cross-border workers?
Yes. Manor Ticino stores regularly post roles open to G-permit applicants in sales, cashier, Manor Food, Manor Restaurant and apprenticeships. The Mendrisio, Lugano, Locarno, Bellinzona and Biasca stores are 20–40 minutes from the main Italian border towns.
What does Manor pay in Switzerland?
Salaries follow the retail CLA and the L-GAV hospitality agreement. Indicative gross figures (public data): sales assistant CHF 4,200–4,800/month × 13, cashier CHF 4,200–4,600 × 13, Manor Food staff CHF 4,300–5,000 × 13, Manor Restaurant chef CHF 4,500–5,500 × 13, department manager CHF 5,800–7,500 × 13. 13th-month included. Use our fiscal simulator to estimate net pay as a cross-border worker.
Which work permits does Manor accept?
Swiss citizens and holders of C (settled), B (resident), G (cross-border) and Li (EU/EFTA) permits. For Ticino operational roles the G permit is fully accepted; paperwork is handled by regional HR at contract signature.
Does Manor offer apprenticeships?
Yes. Manor is an accredited training company for several AFC apprenticeships: retail employee (3 years), logistics, chef, hospitality employee, window decorator. New apprentices are hired every year, including in Ticino stores.
What types of contracts does Manor offer?
Manor offers permanent contracts (most roles), fixed-term (seasonal, maternity cover), AFC apprenticeships and internships. Percentages range from 40% to 100%; many sales and cashier roles are available part-time for family-friendly scheduling.
How do I submit a speculative application to Manor?
The corporate.manor.ch/career portal accepts speculative applications by store and function. It is recommended to specify preferred site, target percentage and time availability. Applications stay in the database and are retrieved when a matching role opens.
This page lists positions published directly on the company's career portal. Listings are refreshed daily by our automated crawler and link to the official application page. If no roles are shown, the company may not have open positions in Ticino right now — bookmark this page to stay updated.
Cross-border guide: salary, G permit, tax, weekly return
How we collect listings and what this page guarantees
Listings on this page come from a proprietary crawler that polls the main Swiss ATS (Smartrecruiters, Workday, proprietary trackers like Talentry and ServiceNow) every 6 hours, plus the cantonal Ticino Job Center, JobUp, JobScout24 and the career pages of long-standing Ticino employers. Every listing passes a deduplication check on normalised title + company + municipality before publication, so the same role does not appear twice even when the employer posts it on three portals. The displayed date is the original publication date — not the crawl timestamp — so you can judge the freshness. We keep listings online for 30 days or until the employer removes them from its ATS (we verify HTTP 404 and "position closed" redirects every 12 hours).
Living in Italy and working in Ticino: the cross-border geography
Lugano is 28 km from Como and 35 km from Varese, with off-peak driving time around 30 minutes (peaks 06:30-07:30 and 16:30-19:00) and 32 minutes by TILO regional train (Como-Chiasso-Lugano line). The fastest crossings for Lugano-bound commuters are Brogeda, Gandria, Ponte Tresa: peak-time queues can exceed 25 minutes at Brogeda, while Stabio flows more smoothly after 07:15. The local economy is anchored in banche e wealth management, sanità EOC, università USI: workers in these sectors find a deep market with frequent role rotation and well-structured collective agreements. The required G permit is filed by the Swiss employer at no cost and remains valid until the contract end; renewal is automatic as long as employment, border-zone residence (within 20 km) and at least weekly return to the Italian home are maintained.
CHF gross salary: how to land at real take-home
Listings on this page publish CHF annual gross salary: the typical range for skilled office roles is CHF 70-130k, but real take-home depends on four variables. (1) Cantonal TI source tax: brackets 6-19 % depending on gross, marital status and number of children. (2) Social charges: AVS-AI-IPG 5.3 % flat, unemployment 1.1 % up to CHF 148,200/year, LPP rising from 7 % at 25 to 18 % above 55. (3) The 2024 Italy-Switzerland fiscal agreement: dual taxation with Italian tax credit up to 80 % of the Swiss withholding for new cross-border workers (hired after 17 July 2023), 10,000 EUR allowance. (4) Commute costs: a mid-size petrol car covering 40-60 km/day costs CHF 2,400-3,200/year between fuel, motorway and wear (Swiss vignette CHF 40 included). The typical gross-to-net gap is 18-28 % for a childless single, 12-22 % for a married worker with two dependents. Open the calculator with the listing's gross figure and your own profile to get the exact number for your scenario.
Example: a manager with a CHF 7'692 gross monthly offer in Lugano (CHF 100,000 gross/year over 13 months). Source tax ~13 % (~CHF 1'000), AVS-AI-IPG 5.3 % (~CHF 408), LPP ~7 % (~CHF 538). Swiss net ~CHF 5'746/month. EUR rate at 0.97 → ~EUR 5'574. On the Italian side, 24.5 % of source tax is refunded to your residence municipality (border zone) and the Italian IRPEF tax credit closes the calculation. The Frontaliere Ticino calculator handles both regimes (old + new agreement) and shows the effective net.
Frequent questions from cross-border readers
How many days a week can I work remotely while keeping cross-border status?
Teleworking is currently allowed up to 25 % of the working time (about one day per week on a standard schedule) without losing cross-border status and without triggering social-security contributions in the country of residence. Above 25 %, a specific agreement between employer, employee and authorities is required — exceeding the cap shifts the social and fiscal basis toward Italy. Check the agreed share with HR before signing.
Does Lugano have a different border zone than the rest of Switzerland?
No: the "border zone" of the 2024 Italy-Switzerland agreement is the same across the Canton of Ticino — Italian municipalities within 20 km of the Swiss border. What changes between Lugano and Bellinzona is the commute time, not the tax regime. Your Italian residence stays in the same municipality even if you switch employers between Ticino cities.
Are Italian qualifications recognised for this sector in Lugano?
For most private-sector roles, the Swiss employer accepts an Italian diploma or degree directly, without formal recognition. For regulated professions (healthcare, civil engineering, lawyers, accountants) recognition by SBFI/SEFRI is required: the procedure takes 3-6 months and should be launched in parallel with applications, not afterwards.
How much does the commute actually cost on a monthly basis?
For a mid-size petrol car commuting 50 km/day (e.g. Como-Lugano return), monthly cost across fuel, motorway and wear is around CHF 200-280. Adding the yearly Swiss vignette (CHF 40) and cross-border driver insurance, the annual impact is about CHF 2,500-3,200 to subtract from gross. Choosing TILO regional rail over private car can cut this cost by 30-40 % when distances and working hours allow the train.
Related tools for cross-border workers
Three free tools to close the loop before applying: cross-border net salary calculator with both tax regimes (old + 2024 new agreement) and the municipal refund estimate; CHF/EUR exchange comparator with rates from Italian banks, Swiss bureaus de change and Wise/Revolut; LAMal health-insurance comparator to pick the cheapest premium in your Ticino work municipality.