Manor

Careers at Manor — department stores and restaurants across Ticino

Manor jobs in Canton Ticino: sales, Manor Food, Manor Restaurant, HQ, logistics. Salaries, sites, how to apply.

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by sector:ApprenticeshipsSalesRetail
by city:Lugano

About Manor

Manor AG is the leading Swiss department-store chain, headquartered in Basel with more than 59 stores nationwide. Founded in 1902 and owned by the Maus Frères group, the company employs around 7,500 people in Switzerland. The Manor model combines the traditional department-store format — fashion, home, beauty, toys, electronics — with food retail (Manor Food), restaurants (Manor Restaurant) and a growing range of customer services, loyalty programmes and the manor.ch online marketplace.

In Canton Ticino Manor operates department stores in the main locations: Lugano (via Nassa and shopping centre), Locarno, Bellinzona, Biasca and Mendrisio (Serfontana shopping centre). Ticino stores feature fashion and home departments, Manor Food supermarkets and, in most cases, a Manor Restaurant serving Swiss and international cuisine. Manor is one of the historic employers of Ticino retail.

Most sought-after Ticino profiles are sales assistants (fashion, home, perfumery, toys), cashiers, Manor Food staff (butchery, bakery, fish counter, deli), Manor Restaurant staff (chefs, sous-chefs, commis, service, dishwashers), visual merchandisers, department managers and retail and hospitality apprentices. At HQ and in logistics, Manor also hires profiles in buying, finance, marketing, IT, HR and supply chain.

For Italian cross-border workers, Manor is an attractive employer: department stores in Mendrisiotto, Luganese and Sottoceneri are 20–40 minutes from the main Italian border towns. G-permit applications are accepted for almost all operational roles, the Swiss retail CLA and the hospitality L-GAV apply, training is provided on the job, and Italian qualifications are recognised for apprenticeships and technical profiles where equivalence applies.

Manor sites and stores in Ticino

Manor runs a nationwide department-store network with stores in all the main Ticino towns. Apply to the store closest to you and request internal transfers after probation.

  • Sede centrale Basilea (BS)
  • Manor Food, Manor Sport, Manor Restaurant
  • Grandi magazzini Manor in Ticino: Lugano, Locarno, Bellinzona, Biasca, Mendrisio
  • Oltre 59 grandi magazzini in tutta la Svizzera

Why work at Manor

  • 13th-month salary and CLA. Base salary over 13 months under the Swiss retail CLA and the hospitality L-GAV for restaurants; evening and Sunday allowances.
  • Employee discount. Staff discount on Manor and Manor Food products; partnerships with insurers and leisure providers.
  • Training and apprenticeships. Accredited training company for AFC apprenticeships in retail, logistics, hospitality and window decoration; internal development programmes.
  • LPP occupational pension. Manor pension fund with employer contributions; AVS/AI/IPG social security and LAA accident cover included.
  • Flexible hours and part-time. Many roles available from 40% to 100%; shift-based schedules to balance work and family.
  • Cross-border workers welcome. Manor regularly hires G-permit holders for Ticino stores, especially in sales, cashier, Manor Food and Manor Restaurant departments.

How to apply at Manor

All official Manor openings are published on careers.manor.ch/ and tracked daily by Frontaliere Ticino. Standard process: (1) online application with up-to-date CV and cover letter; (2) HR screening within 1–2 weeks; (3) store interview with department manager and store director; (4) paid trial day for sales and hospitality roles; (5) contract offer with salary, hours (part-time or full-time), site and applicable CLA. For HQ roles in Basel, the process includes a second technical interview and can take 4–6 weeks.

www.manor.ch →

Frequently asked questions

Does Manor hire Italian cross-border workers?

Yes. Manor Ticino stores regularly post roles open to G-permit applicants in sales, cashier, Manor Food, Manor Restaurant and apprenticeships. The Mendrisio, Lugano, Locarno, Bellinzona and Biasca stores are 20–40 minutes from the main Italian border towns.

What does Manor pay in Switzerland?

Salaries follow the retail CLA and the L-GAV hospitality agreement. Indicative gross figures (public data): sales assistant CHF 4,200–4,800/month × 13, cashier CHF 4,200–4,600 × 13, Manor Food staff CHF 4,300–5,000 × 13, Manor Restaurant chef CHF 4,500–5,500 × 13, department manager CHF 5,800–7,500 × 13. 13th-month included. Use our fiscal simulator to estimate net pay as a cross-border worker.

Which work permits does Manor accept?

Swiss citizens and holders of C (settled), B (resident), G (cross-border) and Li (EU/EFTA) permits. For Ticino operational roles the G permit is fully accepted; paperwork is handled by regional HR at contract signature.

Does Manor offer apprenticeships?

Yes. Manor is an accredited training company for several AFC apprenticeships: retail employee (3 years), logistics, chef, hospitality employee, window decorator. New apprentices are hired every year, including in Ticino stores.

What types of contracts does Manor offer?

Manor offers permanent contracts (most roles), fixed-term (seasonal, maternity cover), AFC apprenticeships and internships. Percentages range from 40% to 100%; many sales and cashier roles are available part-time for family-friendly scheduling.

How do I submit a speculative application to Manor?

The careers.manor.ch/ portal accepts speculative applications by store and function. It is recommended to specify preferred site, target percentage and time availability. Applications stay in the database and are retrieved when a matching role opens.

This page lists positions published directly on the company's career portal. Listings are refreshed daily by our automated crawler and link to the official application page. If no roles are shown, the company may not have open positions in Ticino right now — bookmark this page to stay updated.

Cross-border guide: salary, G permit, tax, weekly return

How we collect listings and what this page guarantees

Listings on this page come from a proprietary crawler that polls the main Swiss ATS (Smartrecruiters, Workday, proprietary trackers like Talentry and ServiceNow) every 6 hours, plus the cantonal Ticino Job Center, JobUp, JobScout24 and the career pages of long-standing Ticino employers. Every listing passes a deduplication check on normalised title + company + municipality before publication, so the same role does not appear twice even when the employer posts it on three portals. The displayed date is the original publication date — not the crawl timestamp — so you can judge the freshness. We keep listings online for 30 days or until the employer removes them from its ATS (we verify HTTP 404 and "position closed" redirects every 12 hours).

Living in Italy and working in Ticino: the cross-border geography

For Italian-resident G-permit candidates inside the 20 km border zone, applying to a role in Vezia requires the cross-border permit. The application is filed by the Swiss employer at the Ticino cantonal migration office after the contract is signed: first issuance takes 2-6 weeks and is renewed yearly up to the contract end. Weekly return to the Italian domicile is required to keep the status; no separate visa is needed.

CHF gross salary: how to land at real take-home

When a listing states pay, check the gross amount, pay period, workload and number of salary payments. Take-home pay depends on cantonal rates, pension contributions and personal circumstances. For new cross-border workers meeting the Italy–Switzerland agreement conditions, Switzerland applies 80% of ordinary withholding tax; this percentage is not a cap on the Italian tax credit. The hiring date alone does not determine the regime: residence, workplace and daily return in principle also matter. The transitional regime requires checking qualifying frontier work between 31 December 2018 and 17 July 2023. Outside the agreement conditions, the applicable treatment must be checked separately. Enter the offer details in the calculator for an estimate and assess actual commuting costs separately. Official source: ESTV / AFC

Example: a manager with a CHF 6'154 gross monthly offer in Vezia (CHF 80,000 gross/year over 13 months). Source tax ~13 % (~CHF 800), AVS-AI-IPG 5.3 % (~CHF 326), LPP ~7 % (~CHF 431). Swiss net ~CHF 4'597/month. EUR rate at 0.97 → ~EUR 4'459. The fiscal compensation between states is not a worker refund; any Italian tax depends on the applicable regime. The Frontaliere Ticino calculator handles both regimes (old + new agreement) and shows the effective net.

Frequent questions from cross-border readers

How many days a week can I work remotely while keeping cross-border status?

For Italy–Switzerland tax frontier workers, home working up to 25% of working time preserves the agreement’s tax treatment. Social insurance has separate rules: between 25% and 49.9%, Swiss coverage may continue under the multilateral exemption if its conditions are met and the employer requests an A1 certificate. Agree the share and formalities with HR. Tax rules; social insurance.

Does Vezia have a different border zone than the rest of Switzerland?

No: the "border zone" of the 2024 Italy-Switzerland agreement is the same across the Canton of Ticino — Italian municipalities within 20 km of the Swiss border. What changes between Lugano and Bellinzona is the commute time, not the tax regime. Your Italian residence stays in the same municipality even if you switch employers between Ticino cities.

Are Italian qualifications recognised for this sector in Vezia?

For non-regulated professions, formal recognition is not a prerequisite for applying. For regulated professions, identify the competent body: SERI does not handle every application. Search for the occupation on recognition.swiss and follow the document and procedure requirements. Processing time depends on the complete application and responsible body; there is no guaranteed duration shared by every profession.

How much does the commute actually cost on a monthly basis?

Calculate the actual return distance and monthly days on site. For a car, include fuel consumption and price, parking, tolls, maintenance and a share of fixed costs. For rail, check the pass price for the route and any connecting journeys. Compare options using the same working days, including travel time and compatibility with shifts. Commuting costs reduce your available budget; a tax deduction is not automatic.

Related tools for cross-border workers

Three free tools to close the loop before applying: cross-border net salary calculator with both tax regimes (old + 2024 new agreement); CHF/EUR exchange comparator with rates from Italian banks, Swiss bureaus de change and Wise/Revolut; LAMal health-insurance comparator to pick the cheapest premium in your Ticino work municipality.