Collaborateur Support IT (h/f) 80-100% — Groupe Mutuel
Role overview
Descrizione - The reception, qualification and seizure of incidents or requests constitute an essential part of your daily life, with a sense of service always present - You analyze and solve first-level computer problems, be it desktops, software, network access or peripherals - When the situation so requires, complex incidents are effectively scaled to specialized technical teams - You guide users in the use of their computer tools, adopting a pedagogical and solution oriented approach - Follow-up of requests and regular communication with users guarantee complete and transparent resolution thanks to you - By your professionalism and responsiveness, you participate directly in the satisfaction of users and the quality of the service rendered Groupe Mutuel is one of Switzerland's leading insurance groups, headquartered in Martigny (Valais). The company offers a wide range of insurance and pension products for individuals and businesses across Switzerland.
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Valais.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
Description
Descrizione - The reception, qualification and seizure of incidents or requests constitute an essential part of your daily life, with a sense of service always present - You analyze and solve first-level computer problems, be it desktops, software, network access or peripherals - When the situation so requires, complex incidents are effectively scaled to specialized technical teams - You guide users in the use of their computer tools, adopting a pedagogical and solution oriented approach - Follow-up of requests and regular communication with users guarantee complete and transparent resolution thanks to you - By your professionalism and responsiveness, you participate directly in the satisfaction of users and the quality of the service rendered Groupe Mutuel is one of Switzerland's leading insurance groups, headquartered in Martigny (Valais). The company offers a wide range of insurance and pension products for individuals and businesses across Switzerland.
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Valais.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
