Client Service Officer

EFG International AG · Luxembourg (TI)
Categoria: admin Contratto: permanent Salario: CHF 49'500 - 75'000

Role overview

Receive, prepare and initiate the execution of customer’s instructions complying with internal procedures (authorizations, establishment of internal forms, collecting of internal signatures if required, transmitting the instructions to the relevant department).

Key requirements

  • Service-oriented and client-focused mindset
  • Strong team player with a collaborative spirit
  • High level of confidentiality and discretion
  • Proactive and self-motivated
  • Detail-oriented, accurate, and reliable
  • Open-minded and eager to learn new skills
  • Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement.
  • Hands-on: Being proactive to rapidly deliver high-quality results.
  • Passionate: Being committed and striving for excellence.
  • Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset.
  • Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.

Useful keywords

  • Service-oriented and client-focused mindset
  • Strong team player with a collaborative spirit
  • High level of confidentiality and discretion
  • Proactive and self-motivated
  • Detail-oriented
Apply now
Logo EFG International AG
Company
EFG International AG · Luxembourg
Frontaliere Ticino discovered this opportunity through company monitoring.

Information for cross-border workers

EFG International AG is located in Luxembourg, Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income, and since 2024 the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?
Net salary depends on gross income, marital status and number of children. In the Canton of Ticino, withholding tax ranges from about 2% to 15%. In the administration sector in Ticino Use our simulator for a personalised calculation.
Do cross-border workers need Swiss LAMal health insurance?
New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work. Premiums vary by canton, insurance model and deductible. Compare premiums with our LAMal comparator.