Claims System Specialist — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- internship
- Posted
- Yesterday
Role overview
Job Summary
- Job Summary
- Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
- Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team.
- c)Prepare system/business requirement and business process review.
- Degree with relevant experience Experience:
Main responsibilities
- Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
- Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team.
- Monitor system related issues and follow through with IT team until resolution. Job Functions
- Participate in system enhancement, process improvement and digital projects. Role and Responsibilities including: a)Liaise and coordinate with superior and IT /Stakeholders.
- b)Participate in project meeting.
- c)Prepare system/business requirement and business process review. d)Perform User Acceptance Testing (UAT) e)Prepare test script.
- f)Prepare sign off document from stakeholder.
- g)Prepare implementation sign off document.
- h)Assist superior to monitor the result.
- i)Perform all activities achieved the reasonable quality, performance and within the agreed timeline given.
Key requirements
- c)Prepare system/business requirement and business process review.
- Degree with relevant experience Experience:
- Minimum 5 to 10 years working experience in Insurance Industry Key Skills/ Knowledge:
Application process
- Ability to produce high quality work under pressure and right attitude for work Good problem solving skill Leadership skill Good in time management Willingness to learn and apply Detailed oriented Good team work Good in Excel and Data Analysis Sound processing knowledge Sound product knowledge
Additional details
- Monitor system related issues and follow through with IT team until resolution.
- Participate in system enhancement, process improvement and digital projects. Role and Responsibilities including: a)Liaise and coordinate with superior and IT /Stakeholders. d)Perform User Acceptance Testing (UAT) e)Prepare test script.
- Track project performance specifically analyze the successful completion of short and long-term goals. Job Qualifications
- Experience: Minimum 5 to 10 years working experience in Insurance Industry Key Skills/ Knowledge:
- Good communication skill –verbal and written
- Ability to produce high quality work under pressure and right attitude for work Good problem solving skill Good in time management Willingness to learn and apply Good in Excel and Data Analysis Sound processing knowledge Sound product knowledge
Notes and original content
- Job Functions
- Participate in system enhancement, process improvement and digital projects.
- Role and Responsibilities including:
- a)Liaise and coordinate with superior and IT /Stakeholders.
- d)Perform User Acceptance Testing (UAT)
- e)Prepare test script.
- Track project performance specifically analyze the successful completion of short and long-term goals.
- Job Qualifications
- Experience: Minimum 5 to 10 years working experience in Insurance Industry
- Key Skills/ Knowledge:
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 73'500 - 111'500 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a internship position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
