Cash Transferts Investigation specialist - Temporary 6 months
Role overview
Mission Ensure a seamless level of quality towards our client (WM) in terms of : Functional expertise Oral and written communication Accountability No acceptance of irrelevant tasks Maintain good relationship with Compliance without accepting delay in response Main responsibilities Management of email queries from RMs regarding incoming and outgoing funds Management of incoming queries from other banks Cancellation or recall of payments Handling compliance cases Requesting details to enable the application of funds Management of email queries from RMs regarding Forex and fiduciary deposits Cancellation of Forex deals Opening cases in Jira system to log and track progress Your Profile Skills and Qualifications Strong knowledge of cash transfer processes and banking operations.
Knowledge of GTExchange/GTMatch or equivalent.
Knowledge of JIRA and MX messages is a plus.
Description
Mission Ensure a seamless level of quality towards our client (WM) in terms of : Functional expertise Oral and written communication Accountability No acceptance of irrelevant tasks Maintain good relationship with Compliance without accepting delay in response Main responsibilities Management of email queries from RMs regarding incoming and outgoing funds Management of incoming queries from other banks Cancellation or recall of payments Handling compliance cases Requesting details to enable the application of funds Management of email queries from RMs regarding Forex and fiduciary deposits Cancellation of Forex deals Opening cases in Jira system to log and track progress Your Profile Skills and Qualifications Strong knowledge of cash transfer processes and banking operations.
Knowledge of GTExchange/GTMatch or equivalent.
Knowledge of JIRA and MX messages is a plus.