Brand Executive — The Swatch Group (Malaysia) SDN BHD

Role overview

## Descrizione Brand Executive The company About Rado Rado is a globally recognized Swiss watchmaker known for its innovative design and pioneering use of materials. Since our beginnings in Lengnau, Switzerland in 1917, we’ve been driven by the belief: “If we can imagine it, we can make it.” Celebrated as the Master of Materials, Rado revolutionized watchmaking with high-tech ceramic, ultralight ceramic, colourful ceramic, and Ceramos™ setting new standards in durability and design. Our collections have earned numerous international design awards, cementing our reputation as one of the most forward-thinking brands in the industry. At Rado, we combine heritage with innovation, continuously exploring new materials, colours, and shapes to craft timepieces that are timeless, elegant, and enduring. Join us and be part of a brand that doesn’t just keep time but redefines it!

## Job description ### What You'll Be Doing #### Administrative & Operational Support - Manage general enquiries from retailers and travel retail partners, - Provide day-to-day operational and administrative support to the team. - Prepare and submit regular reports to Rado HQ and the Service Division. - Provide support for ad hoc projects. - Administrative and sales support for new business initiatives and ecommerce platforms. - Oversee all brand administrative matters.

#### CRM & Clienteling Support - Review and clean customer database. Prepare the SMS/eDM flow of the project - Monitor, update, and analyse customer data on a regular basis. - Support the Brand Manager in the development of clienteling and CRM training materials. - Create and maintain CRM tracking tools to monitor prospects and new client follow-ups. - Assist Marketing Manager in managing gifting initiatives for Focus Clients, whenever needed. - Assist in tracking campaign results for Focus Client initiatives, whenever needed.