Apprendistato: Operatore/Operatrice informatico/a AFC

Role overview

Apprenticeship: IT Operator/IT Operator AFC ## Your Future Begins Here As a computer specialist, you will ensure the optimal use and support of various ICT resources.

Are you ready to - enthrall with your fascination for ICT products and trends - research and implement the optimal solution for the customer's needs, independently or with another specialist - install and maintain hardware and software according to the needs of your customers or develop device configurations - provide your customers with targeted and competent support for all assistance requests thanks to your extensive specialist knowledge - use your knowledge of the specific settings of the company related to hardware and software quickly and correctly during installations and in case of assistance ## What You Bring With You - Completed compulsory education, medium level (secondary) with good to excellent results - Italian, mathematics, and English are among your strengths - Oral German knowledge - You are fascinated by ICT products and trends - Your pleasure and patience in dealing with people enable you to quickly identify the actual problem of your interlocutor - You attach great importance to good manners - Thanks to your distinctive logical-abstract thinking, you always maintain a comprehensive view even in complex situations - Thanks to your precise way of thinking and working, you do not lose sight of any detail when looking for a solution - Your curiosity drives you to want to discover and learn new things constantly You know Swisscom's slightly different training model and are eager to be part of it ## Your Apprenticeship ## Duration: 3 years Professional maturity: not possible during the apprenticeship Diploma: IT Operator AFC / IT Operator AFC Possibility of further education: Professional maturity, specific further education for the profession, study at a vocational school or higher secondary school with professional maturity ## Start of apprenticeship: August 15, 2026 In this modern and flexible work environment, you will contribute to shaping the future.

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