Apprendistato: Impiegato/a del commercio al dettaglio AFC

Role overview

Apprenticeship: Retail Sales Assistant EFZ ## Your Future Starts Here Give Swisscom an identity and thrill our customers with your personality and knowledge.

Are you ready, - to thrill with your passion for ICT products and trends - to acquire and retain customers with your comprehensive product knowledge - to provide tailored advice to meet customer needs and find the optimal solution - to work safely with various databases and tools - in addition to your customer-facing activities, to also tackle exciting tasks behind the scenes - such as purchasing, product presentation, storage or sales promotion Currently, we offer apprenticeships in this training program at the following locations: - Shop Balerna ## What You Bring - Having completed compulsory education with consistently good grades - Italian, mathematics and at least one national language are among your strengths - You are fascinated by ICT products and trends - You will convince with your good expression and oral and written communication skills - both in Italian and in a national language - You place great importance on good manners and enjoy contact with people - You have a talent for numbers and are flexible - Your curiosity drives you to constantly want to discover and learn new things - You are familiar with Swisscom's somewhat different training model and want to be part of it From the age of majority, an extract from the criminal record will be required as part of the integrity check before the start of the apprenticeship.

## Your Apprenticeship ## Your Training ## Duration: 3 years ## Professional Maturity: possible ## Diploma: Retail Sales Assistant EFZ Possible further education: Specific further training for profession, study at a university of applied sciences or higher technical college with professional maturity ## Start of Apprenticeship: August 15, 2026 In this modern and flexible work environment, you will help shape the future.