Application Engineer - Customer Technical Support — AGIE Charmilles SA

Full description

Application Engineer - Customer Technical Support — AGIE Charmilles SA (GF Machining Solutions), Losone (TI).

100%WorkloadLosoneLocationUnlimitedJob type Apply now Your tasks

• Provide technical application support to customers for machine programming, process optimization, technology

fine-tuning and machine performance improvement.

• Deliver basic and advanced customer trainings on CNC / EDM applications, both at customer sites and company

locations.

• Perform test cuts, machine demonstrations and machine acceptance tests, both at company site and customer site.
• Support Sales teams with feasibility studies, product selection, customer presentations, events and trade fairs.
• Reproduce, analyze and report application issues, creating technical tickets and cooperating with internal teams to

define effective solutions. Your profile

• Technical background in mechanics, electronics, automation or a related industrial field.
• Experience with CNC machines, machining processes, high-precision mechanics or industrial applications.
• Knowledge of EDM technologies, such as Wire EDM or Die-Sinking EDM, is considered a strong advantage, but not

mandatory.

• Basic knowledge of metrology, measuring equipment and CAD/CAM software.
• Availability to travel from Monday to Friday for approximately 60% of working time.
• Strong problem-solving skills, customer orientation and good communication skills.
• German language proficiency is mandatory, a good command of English is required, and knowledge of Italian is

considered a plus. AGIE CHARMILLES, inventor of EDM (Electrical Discharge Machining), is known as a premium brand and innovation leader in wire, die-sinking, and hole-drilling EDM. Its automation-ready solutions are used in mold making and the production of high-end components, offering Swiss precision, reliability, and performance. Learn more...