Actuarial Operations Administrator — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
Job Summary
Zurich Life Assurance plc is looking for an Actuarial Operations Administrator to join the Actuarial Operations Department.
This team is dedicated to improving the operational risk and control environment and confirming that operational systems, processes and controls are delivering outcomes in line with policy terms and conditions as well as actuarial practice standards specified by the Chief Actuary.
- Job Summary
- Zurich Life Assurance plc is looking for an Actuarial Operations Administrator to join the Actuarial Operations Department.
- As an Actuarial Operations Administrator your main responsibilities will include, but not necessarily be limited to, the following:
- Regular bulk maintenance of policies, including anniversary processing and communications
- The successful candidate will be a highly quick learner with excellent accuracy and attention to detail skills.
- As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
Main responsibilities
- As an Actuarial Operations Administrator your main responsibilities will include, but not necessarily be limited to, the following:
- Regular bulk maintenance of policies, including anniversary processing and communications
- Processing complex customer replies resulting from anniversary processing
- Maintenance and understanding of product rules on the administration system
- Maintain, automate and improve existing processes
- Confirm that operational systems, processes and controls are delivering outcomes in line with policy terms & conditions and actuarial practice standards specified by the Chief Actuary;
- Work with Actuarial Corporate and Operations teams
- in particular Service Quality and Project Delivery to improve service quality and the operational risk & control environment
- and ensure quality and integrity of data inputs to Finance, Actuarial and other ‘second line of defence’ users of company data;
- Systematically develop their personal portfolio of skills within the area to improve the resilience and flexibility of the team
Key requirements
- The successful candidate will be a highly quick learner with excellent accuracy and attention to detail skills.
- Regular bulk maintenance of policies, including anniversary processing and communications
- Strong numeracy and analytical skills, problem solving and ‘thinking outside the box’ abilities
- Excellent knowledge of Life Assurance and Pension products would be an advantage
- You will have excellent accuracy and attention to detail
- You will display excellent interpersonal skills
What the company offers
- As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
Application process
- If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. Who we are
- Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services.
- The company employs over 1,000 people across its locations in Dublin and Wexford.
- Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk.
- In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development.
- At Zurich, we foster a culture of diversity and inclusion.
- Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential.
- We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc.
Additional details
- Please talk to us at interview about the flexibility you may need.
- Work with Actuarial Corporate and Operations teams; in particular Service Quality and Project Delivery to improve service quality and the operational risk & control environment; and ensure quality and integrity of data inputs to Finance, Actuarial and other ‘second line of defence’ users of company data;
- Be a key team member of a cohesive, professional & informed team, keeping customer outcome as the focus Your Skills and Experience
- You will be a highly motivated quick learner, with a commitment to developing a culture of curiosity and accountability You will be comfortable with handling data You will be curious
- You will be enthusiastic and keen to provide top quality service with an aim to improve the end-to-end experience of dealing with Zurich for customers and brokers Additional Information
- If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
Notes and original content
- Be a key team member of a cohesive, professional & informed team, keeping customer outcome as the focus
- Your Skills and Experience
- You will be a highly motivated quick learner, with a commitment to developing a culture of curiosity and accountability
- You will be comfortable with handling data
- You will be curious
- You will be enthusiastic and keen to provide top quality service with an aim to improve the end-to-end experience of dealing with Zurich for customers and brokers
- Additional Information
- Who we are
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
