Senior Project Manager, Client Services Distribution — Thermo Fisher Scientific (Schweiz) AG
CHF 85'500 - 129'500
Thermo Fisher Scientific (Schweiz) AG · Allschwil, Switzerland (BL)
- Location
- Allschwil
- Contract
- full-time
- Posted
- 73 days ago
SalaryCHF 85'500 - 129'500
Role overview
Work Schedule Standard (Mon-Fri) Environmental Conditions Office
Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale.
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
- Work Schedule Standard (Mon-Fri) Environmental Conditions Office
- Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale.
- Develop, mentor, and conduct yearly evaluations for Project Managers, Associate Project Managers, and Project Support Associates.
- Put into effect Performance Improvement Plans when needed.
- Accredited degree, preferably in a health-related field; advanced degree preferred.
- 5-7 years of experience supporting project management teams.
Main responsibilities
- Develop, mentor, and conduct yearly evaluations for Project Managers, Associate Project Managers, and Project Support Associates.
- Put into effect Performance Improvement Plans when needed.
- Establish goals for direct reports in alignment with company initiatives and vision.
- Direct the selection of projects and clients managed by the project management team, ensuring accurate and consistent delivery of customer projects.
- Provide assistance for customer issues advanced by Project Managers and Associate Project Managers.
- Identify, develop, and implement process improvements to improve overall efficiency and productivity.
- Address all personnel issues, timecard maintenance, and job descriptions for support associates.
- Participate in sales and marketing activities, including customer kickoffs, teleconferences, customer visits, audits, estimates, and quotations.
- Initiate and maintain continuous communication with appropriate departments.
- Provide regular training, including system and SOP training.
Key requirements
- Accredited degree, preferably in a health-related field; advanced degree preferred.
- 5-7 years of experience supporting project management teams.
- Previous work experience in the Healthcare field required.
- 2 years of management experience.
- Strong interpersonal and communication skills, including excellent relationship building.
- Proven experience managing teams and working with customers in dynamic environments.
- In-depth understanding of clinical trials and business services.
- Proficient in using company SOPs and Quality standards.
Company and context
- Excellent organizational, planning, and analytical skills with the ability to manage multiple tasks and meet strict deadlines.
- Strong customer management skills; proactive in anticipating and responding to client needs.
- Experience with both detailed execution and strategic orientation. Diversity and Inclusion Proficiencies: Drives Growth Builds Customer Allegiance Communicates Openly Builds Organizational Relationships Adapts to Process Improvement Environments
Additional details
- Work Schedule Standard (Mon-Fri) Environmental Conditions Office
- Demonstrate and promote the company vision and values.
- Experience with both detailed execution and strategic orientation. Diversity and Inclusion Proficiencies: Builds Customer Allegiance Communicates Openly Builds Organizational Relationships Adapts to Process Improvement Environments
Notes and original content
- Work Schedule Standard (Mon-Fri)
- Environmental Conditions Office
- Responsibilities:
- Requirements/
- Qualifications:
- Experience with both detailed execution and strategic orientation.
- Diversity and Inclusion Proficiencies:
- Drives Growth
- Builds Customer Allegiance
- Communicates Openly