Account Manager:in (w, m, d) — Raiffeisen
- Location
- Rheineck
- Contract
- full-time
- Posted
- 2 days ago
Role overview
For Raiffeisenbank Unteres Rheintal, a locally anchored and successful bank with offices in Au, Berneck, Rheineck and St.
Margrethen, we are looking for a committed personality as a customer service manager: in. >In this role, you ensure a smooth process at the reception and are the first contact person for our customers: inside.
With warmth, attention and team spirit, you make our customers feel welcome and well looked after.
- For Raiffeisenbank Unteres Rheintal, a locally anchored and successful bank with offices in Au, Berneck, Rheineck and St.
- Margrethen, we are looking for a committed personality as a customer service manager: in. >In this role, you ensure a smooth process at the reception and are the first contact person for our customers: inside.
- You receive our customers: inside, work on service issues directly at the counter and ensure a professional process in the customer zone.
- You support our customers in e-banking, TWINT, card issues, mobile banking, damage reports as well as in digital processes such as self-opening.
Main responsibilities
- You receive our customers: inside, work on service issues directly at the counter and ensure a professional process in the customer zone.
- You support our customers in e-banking, TWINT, card issues, mobile banking, damage reports as well as in digital processes such as self-opening.
- You recognize customer needs, arrange appointments and communicate customers: inside specifically to the responsible consultants: inside.
- You will process customer mutations such as address and name changes, powers of attorney, account resolutions, and TMS and GwG counterparts, and perform general administrative tasks.
- You take responsibility for cash management, coordinate the supply of cash registers, ATMs and vaults and work with the cash transport company. Requirements
- You have completed a basic commercial education, ideally with first professional experience in the banking industry or in customer service.
- You enjoy customer contact and inspire our customers with your open, service-oriented and winning way.
- You are interested in financial services and digital solutions and are motivated to continuously develop your expertise.
- You work independently, reliably and responsibly and appreciate the cooperation in an experienced team. A connection to the region rounds off your profile. We offer:
- Cooperative values are our fundamental pillars: togetherness.
Additional details
- You take responsibility for cash management, coordinate the supply of cash registers, ATMs and vaults and work with the cash transport company.
- You work independently, reliably and responsibly and appreciate the cooperation in an experienced team. A connection to the region rounds off your profile.
Notes and original content
- Requirements
- You work independently, reliably and responsibly and appreciate the cooperation in an experienced team.
- A connection to the region rounds off your profile.
Questions about this listing
What salary does Raiffeisen offer for this role?
Raiffeisen lists CHF 57'500 - 87'000 gross per year for this position in Rheineck. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Raiffeisen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Raiffeisen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at Raiffeisen?
Use the "Apply now" button on this page — it links directly to Raiffeisen's original listing at jobs.raiffeisen.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
