Junior Commercial Support Operations Intern — SOPHiA GENETICS
- Location
- Rolle
- Contract
- full-time
- Posted
- Yesterday
Role overview
At SOPHiA GENETICS , we are building the future of AI-assisted, data-driven medicine.
But delivering innovative technology to customers takes more than great science and great products.
Behind every commercial opportunity are processes, systems, data and teams that need to work seamlessly together.
- At SOPHiA GENETICS , we are building the future of AI-assisted, data-driven medicine.
- But delivering innovative technology to customers takes more than great science and great products.
Description
At SOPHiA GENETICS , we are building the future of AI-assisted, data-driven medicine. But delivering innovative technology to customers takes more than great science and great products. Behind every commercial opportunity are processes, systems, data and teams that need to work seamlessly together. That is where you come in. We are looking for a Junior Customer Services Specialist Intern to join our Customer Services Department for a six-month internship and support the transformation of our Commercial Support Operations. We want our Opportunity-to-Order processes to be clearer and more efficient, our CRM data to be accurate and ready to support reporting, automation and AI, our teams to have documentation they can actually rely on and to prepare for the next generation of our CRM and CPQ environment. You will contribute to several transformation initiatives across Commercial Support Operations.
- Help improve our Opportunity-to-Order process. Track improvement actions, KPIs and milestones, coordinate cross-functional follow-ups and help turn agreed improvements into clear, documented action plans.
- Make our CRM data more reliable. Working in cooperation with Revenue Operations, identify gaps in critical Salesforce data, support data-quality analysis and help track remediation actions. The goal is data that is accurate, searchable and ready to support reporting, automation and future AI initiatives.
Questions about this listing
What salary does SOPHiA GENETICS offer for this role?
SOPHiA GENETICS lists CHF 49'500 - 66'500 gross per year for this position in Rolle. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does SOPHiA GENETICS offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with SOPHiA GENETICS during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA residents living in the border zone of the country adjoining Canton Vaud can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at SOPHiA GENETICS?
Use the "Apply now" button on this page — it links directly to SOPHiA GENETICS's original listing at apply.workable.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
