Field Service Installation Representative - Mass Spectrometry — Roche
- Location
- Basel
- Contract
- full-time
- Posted
- Yesterday
Role overview
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
- Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
- You hold a High school diploma and 2 years of technical school or equivalent military training (OR equivalent work experience); AND
Key requirements
- You hold a High school diploma and 2 years of technical school or equivalent military training (OR equivalent work experience); AND
Application process
- In this role, you will work closely with local Field Engineering Specialists (FES) and Field Applications Specialists (FAS) to hand over fully operational, validated mass spectrometry systems ready for customer assay implementation. The Opportunity
- As a Field Service Installation Representative – Mass Spectrometry, you will:
- Lead & Execute Mass Spec Installations: Perform site pre-inspections, physical installation, assembly, line leveling, and initial setup of cobas i601 mass spectrometry systems and automated liquid-handling front-ends across national customer sites with minimal supervision. Mass Spec
- Hardware & Infrastructure Setup: Install and verify critical mass spec infrastructure, including ultra-high vacuum (UHV) pumps, atmospheric pressure ionization (ESI/APCI) interface modules, nitrogen and carrier gas supply lines, exhaust systems, and high-pressure liquid chromatography (HPLC/UHPLC) fluidic connections. Connectivity &
- Software Integration: Install instrument connectivity solutions, network interfaces, and software drivers as part of the total cobas i601 platform integration.
- Initial System Calibration & TSB Compliance: Perform initial physical alignments, basic vacuum leak checks, fluidic pressure testing, and implement mandatory technical service bulletins (TSBs) and engineering modifications during the installation window.
- Troubleshoot Installation Issues: Identify, analyze, and resolve mechanical, fluidic, gas-line, electronic, and IT connectivity issues during the installation process to ensure on-time project completion.
- Cross-Functional FES/FAS Handover: Partner closely with local FES and FAS teams to ensure seamless transition from physical installation to assay validation and user training, ensuring high customer satisfaction.
Additional details
- Join Roche, where every voice matters.
- In this role, you will work closely with local Field Engineering Specialists (FES) and Field Applications Specialists (FAS) to hand over fully operational, validated mass spectrometry systems ready for customer assay implementation.
- Lead & Execute Mass Spec Installations: Perform site pre-inspections, physical installation, assembly, line leveling, and initial setup of cobas i601 mass spectrometry systems and automated liquid-handling front-ends across national customer sites with minimal supervision.
- Hardware & Infrastructure Setup: Install and verify critical mass spec infrastructure, including ultra-high vacuum (UHV) pumps, atmospheric pressure ionization (ESI/APCI) interface modules, nitrogen and carrier gas supply lines, exhaust systems, and high-pressure liquid chromatography (HPLC/UHPLC) fluidic connections.
- Travel: This position requires 100% travel based on customer needs and demands.
- You hold a High school diploma and 2 years of technical school or equivalent military training (OR equivalent work experience);
- Direct experience installing or servicing complex laboratory systems (LC-MS/MS, analytical chemistry equipment, or high-throughput clinical diagnostic instrumentation).
Notes and original content
- The Position
- The Opportunity
- Connectivity &
- Who You Are
Questions about this listing
What salary does Roche offer for this role?
Roche lists CHF 72'500 - 110'500 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Roche offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Roche during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Roche?
Use the "Apply now" button on this page — it links directly to Roche's original listing at roche.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
